Hilton Garden Inn Portsmouth Downtown Guest Reviews
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0.5 miles from Portsmouth centre |
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Barbara M, Madison, visiting Portsmouth Music Hall Thu, 27 October 2022
A great place to spend time in Portsmouth; friendly; helpful; happy atmosphere; nice location; can't wait to return.
Liked: Very clean; nice sized room; great coffee and enough. The room and bed warm and wonderful.
Disliked: Nothing.
Stephen Thu, 18 April 2024
Absolutely way overpriced for a...
Liked: LousyNo breakfast because the cook quite
Disliked: Cleanliness
Rachel Tue, 16 April 2024
Put effort into upgrading infrastructure!!
Liked: Didn’t eat breakfast there.
Disliked: The location great. Comfortable room, but the whole establishment is worn around the edges, bedspreads frayed, wooden bed platform looking worn and shabby, coffee table chipped up, you get the gist. Just a bit more effort ?? Time to invest in a simple upgrade. And to monitor the housekeeping staff (bathroom floor wicked sticky when we arrived-with cleaning residue! - rinsing with fresh water is the simple answer, as that’s what we had to do). This isn’t rocket science guys, so get to it and then I’ll consider returning!!
Courtney Tue, 16 April 2024
Passable
Liked: Staff was friendly and the gym Facility was great.
Disliked: Disappointed then when booking was not made aware that your restaurant was closed on Sunday and Monday. We also booked for the pool for our nine-year-old’s birthday which happened to be closed almost the entire morning of our check out.
Kirsten Tue, 9 April 2024
Superb
Liked: Walking distance to town, easy parking, great off season rates
Danielle Sun, 7 April 2024
Loved it
Liked: Love the location
Disliked: Couldn’t lower the AC past 69 degrees
Tobin Fri, 5 April 2024
Very good
Jennifer Sat, 30 March 2024
Very good
Ernie Tue, 26 March 2024
Terrible follow up, actually no...
Liked: Location
Disliked: We had water coming through the roof and wet our dinner clothes which were hanging. We had to change to a smaller room and smaller bathroom and then wasted 4 hours of our day to move, dry our clothes and wait for key. We were told we would be compensated then no one returned numerous calls and one email. This ruined our trip.
John Tue, 26 March 2024
Only valet parking, not cheap....
Liked: She thought it was clean
Disliked: Nickle and dime you to death.No room services or cleaning on weekends. Features you'd expect are missing. Shoddy maintenance; hanging smoke detectors, dead electric outlet, no bath mat.
Jim Sat, 23 March 2024
Exceptional