Exceptional

Superb

Overall great place to stay

Liked: Clean and interesting history. Nice room and bathroom. Great cleaning staff.
Disliked: $40 paid parking with valet only access. A hard matress. Uncomfortable.

Lovely eclectic hotel located in...

Liked: Beautiful art deco styled Hotel in Downtown Phoenix. great restaurants inside, the sushi was awesome down near the hotel lobby. I saw there was a steakhouse menu but did not get to try.The nibbles and nosh on the Thirteenth floor were really good features a Latin menu consisting of various Tapas and a nice selection of wines. Great view of the city skyline, and a decent gym on the second floor. Near by parking garage. I would definitely book again! Tons to do in walking distance of the hotel grounds.
Disliked: The breakfast menu was pretty pricey as well as the tapas up on the 13th floor… but I understand how that type of business goes. I still rate this place highly

Superb

Liked: It was clean and the room was big and comfortable. The location was excellent.
Disliked: Having only valet parking.

Excellent.

Liked: Beautiful, clean and well maintained.
Disliked: Being a customer service manager for many years, I feel all who work in customer service should at least do the basics of using ‘please’ and ‘thank you’. The woman who checked us in did neither. No manners - not once during the entire check-in process. She was efficient in her position but not up to the standards of how the hotel presents itself. This was our only complaint otherwise we truly enjoyed our stay.

Exceptional

Superb

Liked: Convenient location to shops and food
Disliked: The front desk wasn't so pleasant

Superb