Hilton Garden Inn Nashville Franklin Cool Springs Guest Reviews
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4.5 miles from Franklin centre |
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Waylon Fri, 5 April 2024
Superb
Ann Mon, 25 March 2024
Exceptional
Katie Sat, 9 March 2024
Very good
Angela Mon, 4 March 2024
Average at best.
Liked: Good location
Disliked: Our toilet seat was broken. Nobody was at the front desk when we arrived or when we were trying to check out. We had to stand there and wait. There were three of us staying in a room and they gave us two towels and housekeeping never came.
Chrissy Sat, 24 February 2024
A place to sleep
Liked: The free laundry. I was disappointed to see brand new washers not being taken care of. The soap dispensers were moldy and full of water on a couple.
Disliked: the train tracks next to my window.
Beth Mon, 19 February 2024
Superb
Jillian Mon, 12 February 2024
Overall great experience
Liked: Very friendly and accommodating. Staff always engaged conversation and super friendly!
Disliked: Our shower was clogged.
Nicely Thu, 8 February 2024
Very good
Liked: The breakfast was great, and the staff were always very nice.
Disliked: The hard floor in the room was pretty dirty. My kids' socks were turning gray, which I didn't love because one of them is still crawling, so it was affecting her hands too. It was clear they vacuum the floor well, but I think need to better mop the floor.
Jerry Mon, 5 February 2024
Pleasant
Liked: Rooms was very large and very clean. Staff and services was excellent.
Disliked: We booked this hotel for the indoor pool . The pool room was incredibly cold and the water was cold. For the price we paid it was very disappointing.
Angela Fri, 2 February 2024
Very good