Hilton Garden Inn Westampton Guest Reviews
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2.8 miles from Mount Holly centre |
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Washington Sun, 17 March 2024
Too costly
Liked: Location
Disliked: The price I paid $145,18 on line, then I had to pay another $25 when i arrived, then they changed me another $4 after that. This was too much, in my opinion.
Jennilys Tue, 12 March 2024
Exceptional
Liked: had a great stay
Laurie Fri, 8 March 2024
Poor
Liked: Shower pressure was good and beds were comfortable.
Disliked: The customer service that was provided at check out was far from professional. The young lady at the front desk (Mahogany) was rude, ignorant and very argumentative when I asked a question about the room keys I tried turning in. She was extremely unprofessional . It even went as far as her making comments to the next customer in line about me (talking bad about me) all over me simply asking about the $75 hold which she cut me off when I was speaking. I will not be staying at your establishment due to the lack of professional at check out. Mahogany should not be handling customer service if she can’t be professional when speaking to customes. I am extremely disappointed in how this stay ended. If you would like to know details about what I asked and what she said please feel free to contact me. ALL OTHER STAFF WERE PROFESSIONAL AND TREATED US WITH PERFECT HOSPITALITY..
Fazal Sun, 25 February 2024
Bad
Sheila Sat, 24 February 2024
Exceptional
Remy Tue, 20 February 2024
Exceptional
Connie Wed, 7 February 2024
Exceptional
Jeanna Sun, 28 January 2024
Disappointing
Disliked: Let me left a fire alarm that went off and when we asked about it. The employees laughed and was like it was just. Somebody took a hot shower and started laughing. Meanwhile, my autistic son was outside in the cold half. Negative cause he was sleeping, ended up believing early and me losing out on money. And the whole top floor that I was on smelt like weed.
Robin Thu, 25 January 2024
The stay was worth every...
Liked: The friendly and helpful staff, the comfortable and clean room and great breakfast.
Brandon Thu, 18 January 2024
Good