Hilton Garden Inn Montgomery East, Montgomery

Paid too much for what we got.

Liked: Front desk staff was excellent.
Disliked: We noticed a small brown stain on one of the beds after my daughter woke up. As it turns out, it wasn't a stain because I was able to clean it with just a damp cloth. The sheets hadn't been changed from the previous occupants which meant my daughter slept in a dirty bed that was stained with...who knows what. The pillows were too soft. The bed is hard. The occupants right above us were quite noisy. I stayed in em 214 March 4th 2024. The fridge wasn't working and the Kiureg wasn't either. We stayed in em 204 march 13 2024, which had the bed with the unknown fluid. I'm very disappointed because of the price I paid and what I got.

Paid too much for what...

Liked: Front desk staff was excellent.
Disliked: We noticed a small brown stain on one of the beds after my daughter woke up. As it turns out, it wasn't a stain because I was able to clean it with just a damp cloth. The sheets hadn't been changed from the previous occupants which meant my daughter slept in a dirty bed that was stained with...who knows what. The pillows were too soft.The bed is hard.The occupants right above us were quite noisy.I stayed in em 214 March 4th 2024. The fridge wasn't working and the Kiureg wasn't either. We stayed in em 204 march 13 2024, which had the bed with the unknown fluid.I'm very disappointed because of the price I paid and what I got.

Liked: Front desk was very kind and helpful
Disliked: The restaurant experience wasn't good. Very long wait even though only a few costumers were present. Wrong orders were brought out to me and others. The food was good when it finally arrived.

The Best Hotel Stay and Staff Ever

Liked: I loved everything. Especially Matthew at the front desk, he was so sweet and kind and attentive. Any questions I had, he answered and helped me understand certain things. Also, I'm not sure who the lady was that was cooking breakfast on the day I checked out, but she was amazing and an awesome cook. Even though there was no server, she made sure to take care of everyone's order , and Matthew also helped clear and clean tables off to assist her. The night before I checked out, I am not sure of his name at the front desk, but he was also awesome in explaining the pantry to me when I came to purchase a beverage. And housekeeping on the second floor was very nice and polite even though I didn't require any housekeeping services she was very welcoming. This has to be the best hotel stay I've had in my life, honestly. I took this time to get the room for the weekend to get away since I will be working on my birthday on the 27th, and the hotel staff really made me feel so comfortable and just welcoming. Thank you so much to you all. If I could give you 1000 stars, I would.
Disliked: I had absolutely no complaints or dislikes.

The Best Hotel Stay and...

Liked: I loved everything. Especially Matthew at the front desk, he was so sweet and kind and attentive. Any questions I had, he answered and helped me understand certain things. Also, I'm not sure who the lady was that was cooking breakfast on the day I checked out, but she was amazing and an awesome cook. Even though there was no server, she made sure to take care of everyone's order , and Matthew also helped clear and clean tables off to assist her. The night before I checked out, I am not sure of his name at the front desk, but he was also awesome in explaining the pantry to me when I came to purchase a beverage. And housekeeping on the second floor was very nice and polite even though I didn't require any housekeeping services she was very welcoming. This has to be the best hotel stay I've had in my life, honestly. I took this time to get the room for the weekend to get away since I will be working on my birthday on the 27th, and the hotel staff really made me feel so comfortable and just welcoming. Thank you so much to you all. If I could give you 1000 stars, I would.
Disliked: I had absolutely no complaints or dislikes.