Hilton Garden Inn Madison West/Middleton Guest Reviews
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1.6 miles from Middleton centre |
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Martin Mon, 15 April 2024
Exceptional
Kelsey Sat, 30 March 2024
It was okay
Liked: The pool was nice, the staff was nice. The food was really bad though so it was a pretty big disappointment. No pancakes or waffles either which was advertised as being part of the food.
Disliked: The food was bad, it cost more than most continental breakfasts but the variety was terrible and it was poor quality. The room was small and the beds were uncomfortable.
Immig Fri, 22 March 2024
Horrible
Disliked: I’ve been waiting for Director or manager to call me I found a towel under my tv with a poop in it. I’ve been calling never to get a response I’ve waited long enough time for pictures to be put online.Thanks,Ray 6082825082
Steig Mon, 4 March 2024
Exceptional
Jacquelyn Sun, 3 March 2024
I would definitely go there...
Liked: The staff was nice and professional. The pool and gym were open long hours. It was just great and the room was very nice. Thank you!!
Disliked: I have no recommendation for any changes.
Verified Hotel Guest Tue, 27 February 2024
Liked: The location was good.
Disliked: The room was dirty and had tape on the wall from previous decorations. The pool area was messy and had three ripped chairs. Towels & bedding were worn & carpet was dirty. For the price of this hotel, it was ridiculous. Should only have a 2-star rating
Brian Tue, 27 February 2024
Exceptional
Deborah Sun, 11 February 2024
A pleasant hotel for our...
Liked: The property was clean and welcoming. The beds are comfortable. I was there for a workshop, the meeting/dining area was good. The desserts were decadent.
Disliked: The lunch veggie spinach wraps, not very tasty. And the way the servers delivered the food. One person at our table did not get their entree until the rest of the table was done eating. Her table mates asked numerous times for her food, to no avail. There were only two choices chicken salad and a veggie wrap.- that were preordered. She had the veggie wraps. I finally went outside the conference room and requested her entree. I carried it back to her. One of the staff did apologize.
Alicia Tue, 2 January 2024
Bad
Disliked: The place was absolutely disgusting! The shower was filthy, the towels were not washed (had other visitor's hair still on towel), shirt covers had stains. The staff was very nice. But due to poor house cleaning, I had to book another room at a different hotel.
Robert Thu, 14 December 2023
Exceptional