Hilton Garden Inn Houston Northwest Guest Reviews
Write a review
17.9 miles from Houston centre |
Write a review
Kanesha Wed, 17 April 2024
Very good
Tanya Mon, 8 April 2024
Liked: Close to place I was visiting
Disliked: Staff was rude. The place was disgusting. Im handicapped and had to go down to the lobby twice, once to get pillows and once to get blankets. They said only one person was working in the whole building and they couldnt bring anything to me.
Green Mon, 25 March 2024
N/A
Liked: N/A
Disliked: N/A
Ywanaki Mon, 18 March 2024
Exceptional
Verified Hotel Guest Tue, 12 March 2024
Liked: The customer service was amazing, such helpful staff and great rooms.
Disliked: The only complaint I havr is that there was a strong odor of weed, getting on and off of the elevators.
Hateadra Sun, 10 March 2024
Good
Lara Tue, 5 March 2024
Was okay.
Liked: The cleanliness of the facility. Very modern feel. Well kept.
Disliked: Did not receive what I asked for per booking. I had the option for an extra cot/bed via booking and (only reason I closed this facility-to have 3 beds) and once I was at the location I was told there was 3rd bed option anymore. Making it very uncomfortable to sleep 4 larger individuals in 2 queen beds. Breakfast was not included. No more towels were added to my room after asking for them and giving them our dirty towels.
Nakesha Mon, 4 March 2024
Liked: I loved the location, price, and the staff were very nice.
Disliked: My bathroom was a bit dusty. The room didnt seem to have been thoroughly cleaned.
Paul Wed, 14 February 2024
Superb
Liked: The location is great and the happy hour and restaurant are awesome
Disliked: The beds are stiff and the pillows are super soft worn out
Verified Hotel Guest Tue, 16 January 2024
Liked: location was adequate but needed better outside lighting
Disliked: The staff was moody and unhelpful. Staff was almost rude at checkin. Thermostat did not work in room.