Hilton Cabana Miami Beach Resort Guest Reviews
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3.8 miles from Miami Beach centre |
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Joseph Sat, 13 April 2024
Worst expensive hotel experience in...
Liked: The Cabana was the only place up and down the beach for quite a distance that was playing music at the bar. The pool area was more fun because of the music, even if the facilities are TINY and can be a bit crowded.
Disliked: Total nearly 600 per night for one room because I thought the stay would be exceptional, being a Hilton boutique and it seemed more cozy than other options. But when we arrived, things went bad from the start. We arrived at 5pm and waited more than an hour for a room. When we arrived at the room, the decor, space, beds, and bath were very "100 a night" feeling. Barely Fancy at all. So, I went to the balcony to check the Ocean View we paid for... and discovered that they had built an addition in back that gave our balcony a Solid cement wall blocking any view except a small 5% slice of ocean sideways far on the right edge. It was like a dark cave no matter the time of day. I was severely disappointed.We'd been travelling a while, so we tried to shower. I prefer Baths and found none.. even though the booking showed that the room would have a bathtub. At least the hotel had a decent hot tub by the pool, but still, not what was promised. Then, we discovered that the shampoo and shower gel bottles were actually empty, so we had to delay, and find housekeeping for refills.. when the refills arrived. They have special big bottles with pumps.. but the pump wasn't functional, and I guess Hilton is afraid guests might take their valuable toiletries, because you cannot open these bottles. we tracked down housekeeping again, and finally had the basics that should have been available from the start.The Cabana offered breakfast with rooms for a higher cost than most other places, but I like the simplicity of the hotel breakfasts. I was a little dismayed on the first morning when I discovered it wasn't a typical hotel buffet type breakfast, rather, more like a prepaid breakfast at their small limited restaurant. The price was quite high, and we learned that we were allowed to choose exactly One beverage and One breakfast dish. Our "paid" breakfast still cost us extra $20-$30 a day because we wanted juice AND coffee.
Anas Sat, 13 April 2024
Passable
Amy Thu, 11 April 2024
Liked: Location and ocean view room
Disliked: Service in restaurant/pool was bad wait forever, then out of food and drink options. We checked in early & no rooms were available, so we stored luggage. When I returned, after 5pm, to get keys they gave me two keys & never checked ID.
L Mon, 8 April 2024
Poor
Disliked: Bad service, over priced
Verified Hotel Guest Sun, 7 April 2024
Liked: Location was nice
Disliked: The restaurant was slow and expensive ($15 for a piece of fruit and coffee) no gluten free options. It could stand to have more maintenance in the room.
Shawauna Thu, 4 April 2024
Liked: Nothing
Disliked: I received a black eye while sitting pool side. Some kids were playing soccer and was asked to stop by several other customers. They stopped for a little while and started back to playing. Then the ball hit me in my right eye. Hotel was not help. Terribl
Gwendolen Sat, 30 March 2024
Stunning location and views and...
Liked: Everything. Pools and sea so beautiful and bikes hire good.
Disliked: Checkin was not good but everything else good.
Irene Fri, 29 March 2024
Location and beach were nice....
Liked: Location was good. Nice beach
Disliked: Construction noise starting at 5:30am. Room overlooked tall parking structure and dumpsters. Couldn’t see the sky from our window. Not enough towels at pool. No towels provided at terrace pool. Front desk staff overwhelmed
Jordan Fri, 29 March 2024
The location was nice, but...
Andrew Wed, 27 March 2024
Liked: Not one damn thing.
Disliked: The manager and staff were rude.