Harbour Light Motel Guest Reviews
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0.6 miles from Nanaimo centre |
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JL, Courtenay, visiting Port Theatre Nanaimo Wed, 6 December 2023
Normally, I don’t like to give bad reviews. However, my recommendation - spend the extra $50 and find somewhere else to stay. The beds are extremely uncomfortable; very loud and had missing linen; didn't even have a face cloth in the washroom. The gentleman who checked us out advised me that my room smelled like smoke even though I don't smoke and my husband didn't even smoke in our car parked in front. He went across the parking lot. I still have not received my deposit back. It's been two days. I would not recommend this motel. The only reason I gave it a poor and not terrible is due to the young woman who checked us in. She was very polite and very helpful. If it wasn't for her, I'd give it a terrible.
Liked: The size of the room was decent. The young woman who checed us in was very helpful and seemed knowledgable.
Disliked: Missing linens; the beds were extremely uncomfortable. Had a horrible sleep; very loud - we could hear everything above and around us. Problem checking out and getting my deposit back.
Melissa Sat, 23 March 2024
Superb
Samantha Sat, 23 March 2024
satisfactory when you want to...
Liked: When we approached the front desk for more supplies (towels, sugar, etc.), the on-sight staff did not hesitate.
Disliked: The ceiling fan was very noticeably, thickly caked with black link, dirt and dust, etc.
Lara Tue, 19 March 2024
Cheap and cheerful
Liked: Big room with 2 beds, microwave and a fridge, good facilities. Staff were friendly
Disliked: Lack of tea making facilities (which were advertised), the room had a coffee machine, but no kettle.
Bruce Mon, 18 March 2024
Very good
Taralynn Mon, 18 March 2024
Bad
Disliked: Getting to my room and finding out it was double booked! The owner wasn't willing to come back after hours to get us into another room. Or give us a refund for a room we didn't even get to use.
Dale Thu, 14 March 2024
Exceptional
Lyndsay Tue, 12 March 2024
Pleasant
Whit Sat, 9 March 2024
Ignorant front desk Lady
Liked: The fact that I was able to get a room.
Disliked: Second day the room next to mine was getting renovated, if the hammering got too loud; I would simply turn the TV volume up. Third day I was sick and the room directly above me was getting reno's, no escaping the hammering or other noises to follow suit. Around 2:30 pm I had enough and went to the front office. Asked the lady, why wasn't I informed of the work being done directly above my room before paying for the third night. She said guests usually leave for the day to go tour the area. Let her know that I was under the weather and wasn't able to venture out in the rain. She then said "I won't be giving an apology to you". Told her I wasn't expecting an apology, just a reasonable answer. I left the office as there was two other guests in que and didn't want to waste my time with someone spewing off ignorant excuses. Packed my bags and left. DO NOT give this place your business, place has a funky smell as soon as you walk through the door.
Mike Mon, 4 March 2024
Overall good
Liked: King bed was comfortable
Disliked: The carpets need updating. Maybe vinyl plank would be good or new carpet, although the carpets are hard to keep clean.
Amanda Sun, 3 March 2024
Very good