Staff at the front desk and valet are very polite and professional. The room was clean, with all expected amenities. The shower was nice and hot with great water pressure. The location definitely cannot be beaten, if you are attending a show at the Sixth and I. The only low point was the nasty bartender at the hotel, who started closing up and cleaning an hour before last call, and ignored everyone who came in between 10-10:30pm.

Liked: The staff at the front desk and valet were very polite and professional. Hotel was clean, with all expected amenities available.
Disliked: The bartender inside the hotel on 11-8-2018 was very rude. We came back from our show around 10:05, and wanted to get a drink at the hotel bar before heading up to our room for the night. I stood at the bar for over 10 minutes, while a lady picked up candles off the tables around the restaurant. I had no idea, she was the bartender! She made eye contact with me 3 times and still ignored me while she packed up the tables. Finally around 10:20, she came over and said 'what do you want?' We ordered 2 easy drinks and took them over to a table. Five minutes later, she came over and snatched the candle off our table. Then, at 10:35, she came back by our table and screamed that it was last call, then looked at her watch and said 'well, last call in 9 minutes!'. We had no intention of staying later, but quickly finished our drinks and headed out. I've never felt more unwelcome by a bartender in my life. If the bar is open until 11p.m., she shouldn't have been shutting the whole place down at 10pm.

The overall stay was pleasant. The room was clean and the pool and bar area was very nice. But my A/C temperature wouldn't adjust and no one came to fix it. And the woman at the front desk was very rude.

Liked: The clean room.
Disliked: The woman at the front desk was making rude comments and my A/C didn't work.

Good

Perfect

Exceptional

Exceptional

Perfect

Exceptional

Liked: The breakfast has amazing Locacion is perfect

Exceptional

Liked: The breakfast has amazing Locacion is perfect

Business class hotel reasonable price

Liked: Location 20 minute walk to mall and price
Disliked: Room air conditioner very noisy, room next to elevator noisy, requested a 1:00 check out instead of 12:00 said no Bath tub lacked grab bars to get in and out

Great hotel for business people and families with children

Liked: Location is great, rooms are spatious and clean, beds are very comfortable, TV has every channel you can think of (even Netflix) and reception shop has everything you need (in case youve forgotten somthing)
Disliked: In my opinion, it is a bit overpriced but I was there during the Cherry Blossom Festival so that could be the reason