Hampton Inn By Hilton & Suites Richmond - Downtown Guest Reviews
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0.3 miles from Richmond centre |
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Marsha, Chesapeake, visiting The National Richmond Mon, 10 December 2018
Clean; comfortable; great breakfast; nice staff.
Liked: Beds; clean, large rooms.
Disliked: Nothing.
Wilton Sun, 10 March 2024
Passable
Liked: The rooms were clean and so was the hotel
Disliked: Computers crashed, and our check-in was delayed for hours. Getting to our room was complicated due to the elevator system and the hotel being combined with another hotel. A $25 parking fee per night was charged even though we were staying in the hotel. Just finding the entrance to this hotel was complicated.
Hopkins Sun, 25 February 2024
Exceptional
Liked: Didn't stay for breakfast.
Disliked: Everything was great .
Jessica Wed, 21 February 2024
The location is why I...
Liked: Breakfast is good. Staff is helpful. Location was perfect for us to walk to The National for a concert. Safe area and many food options.
Disliked: The elevators could be so confusing for some, but my husband and I figured it out. Parking is $25/night, but it is a highly convenient location. The restaurant onsite was closed when we were there, and that was a disappointment. The accent wall behind the beds was very dusty, and the corners of the bathroom needed vacuuming.
Catherine Tue, 20 February 2024
Exactly!!!
Liked: The breakfast was amazing! Can’t wait to come back again! The location was great and the parking love it!
Disliked: Nothing was excellent!
Nichole Tue, 6 February 2024
Very good
Liked: Hotel was clean
Disliked: They couldn’t find my reservation at first and breakfast wasn’t very good.
Jordan Sat, 3 February 2024
Exceptional
Ray Wed, 31 January 2024
Exceptional
Justin Mon, 22 January 2024
Very good
Danielle Fri, 5 January 2024
\Great staff and property! I...
Liked: The room was fantastic!
Disliked: Not being able to travel to my room during the NYE event
Michele Sat, 30 December 2023
Not what I expect from...
Liked: Location worked well for our needs. Didn’t have time for breakfast so can’t comment on that.
Disliked: Hampton Inn lobby was closed. Upon prying the automatic doors open enough to squeeze in, we found a sign on the registration desk directing us to the Homewood Suites lobby (same building but separate entrance). Would’ve been nice to either know this in advance (email, text?) or be able to read the closed sign from outside the doors.Our room was in need of a refresh, just looked shabby overall. The air conditioning unit makes a jet engine sound every time it kicks on; hard to sleep through