Outstanding - found front desk staff very friendly and outgoing. Room very clean, comfortable - great beds!

Liked: Clean and comfortable
Disliked: None

This facility was well below what I have come to expect from previous stays at Hampton Inns. Unmotivated staff at the reception desk, used soap from the previous guest left in the shower and sub par air conditioner. It was not extremely hot (about 78 degrees) and my room AC had a hard time cooling the room below 76 degrees. I was also assigned a smoking suite and had to move to a standard non smoking room at my original rate.

Liked: Quiet Hotel
Disliked: Below average staff, greeting and appearance

Poor

Liked: I loved the location
Disliked: It was a older hotel, staff wasn't that friendly. Too many homeless people laying outside the front entrance. Room wasn't that clean. Pool wasn't working

Pleasant

Very good

Exceptional

Good

Great Houston visit

Liked: Great location for hospitals and sites to visit.
Disliked: No maps of area at hotel.

Superb

It was WAY too expensive...

Liked: It was close to the hospital and had transportation.
Disliked: None of the fitness equipment worked.

Overall, we enjoyed the hotel....

Liked: The location was close to where we were visiting for travel. It was easy to access parking and main roads. The breakfast had a wide variety of food and was clean.
Disliked: I did not like the cracks on the refrigerator door in our suite. They told us there were no extra pillows for the pull-out bed for our extra guests. I did not realize the was a parking fee and deposit for damages that was not included in the price of the hotel room.