Hampton Inn By Hilton & Suites Grand Rapids Downtown Guest Reviews
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1.2 miles from Grand Rapids centre |
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Margaret Sun, 31 March 2024
Exceptional
Alisa Fri, 29 March 2024
Uncomfortable beds. Dirty shower curtains....
Disliked: Continental breakfast is just gross. Raisins for oatmeal looked like it had been in the container for 30 years. No one checking in informed us that parking was to be used on our swiper card. I was charged an additional $100 for parking and had to go in and request that it be returned to my credit card. We will see if it happens.
Joseph Thu, 28 March 2024
Exceptional
Angela Thu, 28 March 2024
Acquired unanticipated expenses with this...
Liked: Staff was friendly
Disliked: Didn’t realize until billed that parking wasn’t included so had an extra $18 that I wasn’t expecting. Had to stop and get breakfast elsewhere as all hot breakfast items had ham/sausage in them. We have never experienced where there in’t at least one vegetarian option (eggs or eggs/cheese omelet) but today’s choices were bacon, western omelet with ham or bagel egg covered in bacon bits. So an added expense to stop and get breakfast down the street.
Christopher Mon, 18 March 2024
Very good
Deanna Mon, 18 March 2024
Good
Liked: The location was good, staff - when present was helpful and very friendly.The room was very quiet. The ppl next door were having drinks with other hotel guests, I thought it would be loud, but it wasn’t.
Disliked: The broken elevator was horrible- it would have been okay if someone was trying to work on it, but not wanting to weekend rates for it to be fixed was bad.The breakfast line was awful!For some reason each night the air stopped working and the room was so warm.
Susan Sun, 17 March 2024
Exceptional
Lindsey Sun, 17 March 2024
Very very clean! Staff was...
Liked: Very very clean, staff was great!
Disliked: Would have like better information on parking.
Kourtney Sun, 10 March 2024
Exceptional
Tasha Thu, 7 March 2024
Superb
Liked: Breakfast was good
Disliked: NA