Simple things they could have prevented but did not. I had enough on my card for my room so when they overcharged me for the valet service that took me overdrawn so now I have to pay overdrawn fees. Thanks.

Liked: Convenience.
Disliked: Screwed up my credit card; did not deliver my refrigerator.

Pleasant

Liked: Loved the location! The room was super clean!
Disliked: At check in, I had to ask the concierge the same question about parking a couple of times before recidivist a clear answer. Fan in room was too loud, woke us both up several times through put the night. Staff at breakfast were talking negatively about my fiancé when he went to get breakfast - it was later then expected but they could have said “no breakfast is over” instead of talking about him in a different language (picked up words he knew). At check out, the concierge was not verbally communicating, instead just pointing at what we needed to do.

Pleasant

Liked: Loved the location! The room was super clean!
Disliked: At check in, I had to ask the concierge the same question about parking a couple of times before recidivist a clear answer. Fan in room was too loud, woke us both up several times through put the night. Staff at breakfast were talking negatively about my fianc when he went to get breakfast - it was later then expected but they could have said no breakfast is over instead of talking about him in a different language (picked up words he knew). At check out, the concierge was not verbally communicating, instead just pointing at what we needed to do.

I would definitely stay here again when visiting Columbus

Liked: The hotel was in a perfect location. Staff was amazing and the breakfast was delicious. Beds were very comfortable and the entire hotel was so clean.

I would definitely stay here...

Liked: The hotel was in a perfect location. Staff was amazing and the breakfast was delicious. Beds were very comfortable and the entire hotel was so clean.

Exceptional

Perfect

Exceptional

Liked: Clifford the receptionist was above and beyond friendly and welcoming to all.

Exceptional

Liked: Clifford the receptionist was above and beyond friendly and welcoming to all.

Great place for a get away

Liked: Everything . An overall amazing experience.
Disliked: Nothing.