Hampton Inn By Hilton - Suites Birmingham Airport Area Al Guest Reviews
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6.4 miles from Birmingham centre |
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Maria Sun, 17 March 2024
Very good
Autumn Mon, 11 March 2024
Staff was rude and not...
Liked: Convenient location and place to stay for the night
Disliked: We arrived late at night, tired from an event. We checked in a got our room keys, went all the way to the room just for the keys to not work (mistakes happen but it was frustrating because we had driven 4 hours that morning and then attended an event all day, we were ready for bed) The bathroom could have been a little cleaner and there was hair on the comforter. The staff wasn’t very welcoming and some were even rude. Our phone in our room didn’t work so I called from my cell phone asking what time breakfast ended and told her that I was calling from my cell phone because the phone wasn’t working. I wasn’t complaining about the phone not working just simply telling her so she knew why I was calling from my cell phone. She proceeded to get defensive and rude and told me that it ran once and didn’t let it ring enough for her to answer. She stated this multiple times even though I told her that I hung up because the phone didn’t even have a dial tone so I didn’t think it was working. It didn’t ring or anything. Overall it was a place to sleep and wasn’t terrible. The service could have been better and there could have been a little more cleanliness.
Natalie Sun, 10 March 2024
Bad
Liked: N/a
Disliked: The water didn’t get hot, the remote to the tv didn’t work.
Asia Fri, 1 March 2024
love the quality and staff...
Liked: the girl at the front desk with braces was really nice and i loved her . she made me feel like i was at home and help with all my needs.
Disliked: the water in the bathtub didn't get hot all that's about it .
Larry Thu, 29 February 2024
ok
Disliked: low water pressure and hot water running out before I finished my shower
Brittney Wed, 28 February 2024
Our stay was fine, but...
Liked: The room was spacious and at first look, great. It was close too the conference we were going to. Easy check in, friendly staff, decent pricing!
Disliked: Our room was not cleaned well. Our duvet on the bed was dirty and, there was what looked like dried blood on our shower curtain. The wall by the vanity had a sticky red substance on it. The breakfast items I tried were a little stale (muffins) however my spouse and friends who stayed in another room enjoyed the items they had.
Tilton Tue, 27 February 2024
Very good
Daniel Mon, 26 February 2024
Pleasant
Liked: Staff was very friendly and acomidating.
Disliked: Room smelled very humid.
Lowry Fri, 23 February 2024
Hotel dated and not all...
Liked: No hot water. We were told prior to coming but had traveled so far that day so needed a place to sleep soon. But no discount room rate for not having hot water and reception desk staff rather rude
Disliked: No Hot water
Foreman Wed, 14 February 2024
Bad