Very poor

Very good

Liked: Great location, close to several restaurants.
Disliked: no drinking cups provided in the bathroom

Room was not cleaned for...

Liked: That my family was staying there
Disliked: See above

Good and bad.

Liked: The room was clean and comfortable.
Disliked: The outlet at the base of the night stand where you plug in to charge devices didn't work. Also, there was a large group of children whose parents put them all in one room and left them unsupervised. The kids were running up and down the halls, yelling and making too much noise. The hotel has a 10:00PM quiet time rule. I called the front desk a little after 11:30 and asked Nichole to speak to the parents and kids. She took care of it immediately! After that, we slept well.

Very good

Our stay, I would say,...

Liked: The hotel is in a great location with lots of restaurants and stores around. The rooms were great. And the staff was very accommodating.
Disliked: The only flaw that I would give this hotel is that we were there three nights four days and only had two towels. The housekeeping came down our hall, but never came to our room.

Exceptional

Superb

Liked: Room,location, shower,bed.
Disliked: Check in time.

This is a beautiful and...

Liked: I loved the staff Everyone was really professional especially the lady that checked me in. Her name was Nicole and she was extremely thorough and relatable. She took her time with me and was very attentive to my needs and the needs of the other guests as they were coming in. The kitchen staff was also great. They went out of their way to cook something different due to my inability to eat pork. They all just went way beyond what was necessary to make me feel welcome and comfortable
Disliked: I only had one complaint which was no one’s fault really. It was cold and took far too long for my room to heat up due to the cold temperatures outside (11 degrees outside)