Comfort Inn Dallas North Love Field Airport Guest Reviews
Write a review
Write a review
Zakhar_ Mon, 22 April 2024
Disaster!
Liked: There was nothing to like as hotel was a disaster (see below).
Disliked: Hotel was a disaster! Poorly managed, lacking staff, not clean, dusty, with outlets falling out walls and no TV in the room.Allegedly their AC was broken, so the hotel was hot like sauna. For two days there was only one person behind the counter, who was responsible for virtually everything: check-in, answering calls, breakfast and who wasn't able to handle this. I was expecting a package delivery from Amazon to the hotel and told them about this well in advance. They supposedly took notice but when the UPS arrived and I was out in town, the hotel refused to accept my packaged (however they supposedly check with their guest list). Next day I checked out and told them not to accept the package if UPS comes again as I left the town for Houston. and won't be coming back. Despite this they accepted my packaged (however they are supposed to check with the guest list, where I was no longer on). Now I need to cancel my order and make Amazon pick up the package. So much hassle for a simple delivery!While we were staying, our room keys stopped working, I went down to the counter to ask for new ones but the receptionist told me that I am not their guest and their could not find me among guest and suggested that I got confused with some other hotel nearby (even though our belongings WERE in the room). How could a hotel clerk tell this to someone who gets to the lobby from the elevator and holds the keys? After several attempts they finally found us. Did not think that finding a guest in the guest list might so difficult!On Apr 8, by the time when breakfast is supposed to start, almost nothing was ready (no creamer, no fruit, not lemon water).
Jackson Mon, 22 April 2024
Bad
Liked: Nothing
Disliked: Dirty.. stink… overall just horrible
Yvonne Fri, 19 April 2024
Was miserable
Liked: Nothing
Disliked: Was under construction. It smelled terrible. Bed was uncomfortable. I booked 2 rooms and they said they only had 1 available. Staff was rude. The breakfast was awful.
Eric Fri, 19 April 2024
Your mileage may vary.
Liked: the location was good for what I needed.
Disliked: the AC was broken the entire time, 90 degrees all day long.
Katrena Mon, 15 April 2024
Shouldn’t be Opened
Liked: The bed was satisfactory.
Disliked: The motel attendant wasn’t very accommodating. The elevator kept stopping on the 3rd floor and should be serviced. The location is near a strip club and prostitution is evident. The fire alarm kept going off in the middle of the night because patrons kept smoking in the rooms which were listed as nonsmoking. I felt unsafe because some stranger banged on the door several times in the middle of the night. Room service never knocked on the door therefore room wasn't ever cleaned. My spouse went to the front desk to ask for towels and was refused. Later he went back and insisted on clean towels and was successful in getting some. The room phone was inoperable, and several of the lamps were the same. Finally, the refrigerator needed to be defrosted. It wouldn’t stay closed. I recommend you remove it from your list. It’s not a safe place.
Waundlyan Mon, 15 April 2024
Not for a family to...
Liked: Well I understand there was some renovations needed and in the process. I didn't appreciate, the stains in our sheets, the carpet was stained and there is a water smell. Our ac worked praise Jahova. The breakfast could have been better too. It's behind a gentleman's club so you just have to be careful.
Disliked: My sheets were stained, had them changed. Fridge had melted ice-cream in the freezer, carpet dirty and room smelled molded or like water.
Guillermo Mon, 15 April 2024
Decent for a 2 night...
Liked: Quiet room and convenient location to the convention center
Disliked: Weird smell on the hallway, the elevator works but with kinda scary moves and the TV remote was missing
Lawayne Mon, 15 April 2024
I will stay there again
Charles Mon, 15 April 2024
Trash and should be only...
Liked: Nothing
Disliked: Roaches all in the restroom and breakfast was terrible
Marshall Sun, 14 April 2024
Bad
Liked: Location is very convenient for me.
Disliked: They initially assigned me a room with a malfunctioning AC and a security alarm that kept going off. After lodging a complaint, they moved me to a different room. However, there was no daily cleaning or towel change service. On the bright side, the location is excellent!