After speaking to a couple of others at the hotel, we found out that the manager was contacted about the elevator around 7:30pm that night. When we arrived at the hotel around 8:45pm, we walked into the hotel and went directly to the elevator. There was no sign on it saying not to use it. We got in, pushed the button and it immediately got stuck between floors. We pushed the alarm and the call buttons inside the elevator and none of them worked. We then began to bang on the door. The elevator repair man was still on the premises from the earlier incident. Others outside the elevator contacted him and he worked for several minutes until he was able to pry the door open and allow us to jump down out of the elevator onto the floor below at which time we carried our bags up the steps to the third floor. I made a complaint at the front desk the next morning when we checked out. The man at the desk said there would be a refund of our money for that night's stay, but I have not seen anything yet. The issue that really bothered me was that there were no signs or communication to the visitors that the elevator was not working. I think it is very unprofessional and disrespectful to visitors to have no regard for their safety. I am expecting an email or a phone call within the next day or I will be calling to make a complaint to the next highest person in charge.

Liked: The room was clean.
Disliked: We got stuck in the elevator after a long day at a dance competition. I was with my thirteen year old daughter who became very panicked when we got stuck.

Enjoyed my time at the Hampton Inn!

Liked: Clean rooms and friendly staff.
Disliked: Parking

Disappointing

Liked: Nothing
Disliked: It was not clean and unsanitary, the pool was disgusting with snot and hair in it, mold on the walls & ceiling. The beds were uncomfortable. The night stand had something sticky all over it and the refrigerator did not work.

Good

Disgusting

Liked: Good breakfast. Front desk lady and weekend cook was absolutely amazing.
Disliked: Place was absolutely disgusting. Pool was gross with black mold on walls and ceilings. Room was so gross food in bed and under the bed. Ants were everywhere. Stains on floors and walls.

Good

Disgusting

Liked: Good breakfast. Front desk lady and weekend cook was absolutely amazing.
Disliked: Place was absolutely disgusting. Pool was gross with black mold on walls and ceilings. Room was so gross food in bed and under the bed. Ants were everywhere. Stains on floors and walls.

Good

Good

Bad

Liked: Nothing
Disliked: The pool was disgusting, the elevator slept like weed and the staff was no help.

Bad

Liked: Nothing
Disliked: The pool was disgusting, the elevator slept like weed and the staff was no help.