Grand Plaza Hotel Branson Guest Reviews
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Write a review
Linda Mon, 4 March 2024
Ripped off by booking.com
Liked: Nothing. The Grand Plaza is closed down. Booking.com stole my money and won't get back to me!!!
Disliked: The fact that you took a payment for a Hotel you knew was closed. 284.$$ You never informed me and you have not made it right.. The front doors were locked. I did take pictures.
Shannon Tue, 20 February 2024
Passable
Ashley Sat, 3 February 2024
Update your site!
Liked: Had a spa in the room so that made up for a lot of things
Disliked: I didn't like the fact that there site had a lot of lies, didn't say the pool and hot tub was closed, also said there was a buffet and there was a lady passing out a grab and go breakfast felt weird didn't like it
Michelle Sun, 28 January 2024
Horrible experience
Liked: Nothing. Do NOT stay here! Ran down property. Everywhere was dirty.
Disliked: Everything. Upon arrival there was a sign on the door “as of Jan 31st this property will be suitable for down do to not having a business licenses”
Miranda Wed, 24 January 2024
Bad
Liked: Location
Disliked: No hot water, the most uncomfortable bed I’ve ever slept in at a hotel. Staff was not friendly
Ann Fri, 19 January 2024
Good for the money. Staff...
Liked: Good location. Warm pool.
Disliked: Mattress could have been better. Hot tub broken. One day they ran out of hot breakfast 40 minutes before it was over.
Dennis Wed, 10 January 2024
Disliked: Room and bed sucked no hot tub even better no towels or wash clothes very limited on handicapped parking my husband had 3 heart surgeries and had to walk up 2 steep sets of stairs to get to our room the toilet overflowed on our 2rd day so we left
Tim Wed, 10 January 2024
Very good
Brittny Sat, 6 January 2024
Pleasant
Dennis Fri, 5 January 2024
Worst hotel stay in years.
Disliked: Really bad experience. Heat was not working for most of the night on the coldest day of the year. No refrigerator the room as promised. Likewise, no coffee maker Room hadn't been cleaned with prior guests' food crumbs on the floor. Dirty washcloths in the room and no clean towels. Paint peeling in the room. We stayed here because of the advertised hot tub , but it wasn't working either. The hardest thing on top of all this was that our room was situated so that we heard the elevator shaking our room all night. Seemingly no sound insulation for this more expensive room.