Disappointed, misled, and feeling like...

Liked: Paid exorbitant rates for a room that should cost a 1/3 of what I paid. I had to have a room as I was in-town for a funeral. I arrived at 8 p.m. consistent with my reservation. I was advised we were upgraded to a suite. Reception didn't tell me it was a handicapp room with spartan countertop space in the bathroom, an unadjustsble shower head that was 4 feet from the floor and no hot water in the morning for showering or shaving. On top of that, while it was remedied when I left the hotel levied hold charges, on top of the full room charge for two nights, upfront totaling more that $1,300 CDN. When I inquired about 1st U was told it was a mistake to charge a hold fee that high and tge I was told that someone had levied a late charge in error.
Disliked: See above

Thank you all at Four...

Liked: Breakfast was good. The staff at the restaurant were always happy to cater to my requests. A special thank you to Tina and Brooke at the restaurant.Facilities were good and I like the proximity to Brock. It makes it easy to visit my son.
Disliked: Nothing in particular. The one day of no water in the hotel was inconvenient but totally understand the need for urgent maintenance.

Good

Good

Liked: great location and facilities
Disliked: Water stoppage from morning until late afternoon during our last day. Very much inconvenient as we could not use bathroom

Fantastic Place to stay in...

Liked: The hotel was lovely, very clean, and the room was fantastic. We were upgraded to a suite, which was fabulous. The breakfast was excellent, and the staff was super attentive.
Disliked: My only complaint was that the pillows were too soft, so that I needed to bundle up 2 pillows to get full support.

Close to Brock University

Liked: Excellent location close to Brock University, comfortable beds, parking included.

Very good

Very good

Exceptional