We enjoyed our stay, mostly because they went above and beyond to make up for the mistake. We appreciated the service and kind staff.

Liked: They made up for it!
Disliked: They didn't honor our reservation.

Staff was friendly. Overpriced. Cute.

Liked: Overly friendly and helpful staff. Close to Molly Malone's.
Disliked: Room next to the freeway.

Exceptional

Liked: It was fantastic beautiful garden setting the staff was wonderful! Cleanest hotel I’ve ever stayed at
Disliked: I could hear the people above us

Exceptional

Amazing

Liked: Close location to best shopping
Disliked: No hot tub

Would stay there again

Liked: Great location, great vibe!

A great place to stay…we...

Liked: Everything. it was recommended by a friend as we were staying in LA 2 nights. The reception staff were friendly and helpful, as well as professional. I think we had a junior suite, which was charmingly furnished with everything we needed. we enjoyed the security of the valet parking. Also close to shopping area.
Disliked: nithing I can think of.

Great location, clean and comfortable....

Liked: It was clean, comfortable and in a great location
Disliked: The vanity basin and taps were not in the bathroom. They were in the entry way of the room, not ideal, no privacy.

Unbearably noisy from staff, cleaning...

Liked: Good location.
Disliked: Cleaning staff were so noisy early in the morning. I had a room right across from elevator and the concrete floors meant any trolley going over them made so much noise.

Bad

I loved this place -...

Liked: Excellent location right next to the Farmers Markets, The Grove, Trader Joes, Whole Foods, and CVS. Everything you need within walking distance. The room was spacious, comfortable, and had so many perfect little details.
Disliked: Hotel staff felt a little unwelcoming, however the restaurant staff made up for it. Can be a little noisy from the traffic out the front but this quiets down when you go to sleep anyway.