This was a great location...

Liked: We loved the location of the property, it was right next to Penn Station and Madison Square Garden which made it easy to get from place to place. The rooms were very comfortable and clean as well. The staff were also extremely friendly and helpful, I had an issue with my credit card company at the start of my stay and Karen the assistant manager was very understanding and went to great lengths to make sure we didn’t lose our room. Luckily everything got sorted by the next day!
Disliked: The elevator system was awful. There were 3 elevators at the property and one of them was broken for the entire week we were there. With the elevators that were working, we’d often be waiting on one for around 10 minutes each time whether it was on our floor or in the lobby. Also, for being an added cost, the breakfast was not good.

Superb

Liked: It was very close to the Penn Station (walking distance, 5 min max). Very quick and easy check-in. Rooms are spacious and clean. I was on 15h floor with windows towards the inside "courtyard" and as a light sleeper heard absolutely not noise.Breakfast was standard with various options. One aspect that I found strange is having fruit baskets with different fruits placed at different tables in a large hall. It was not convenient to walk from table to table to take fruits one might like.
Disliked: Ability to control thermostat. It would not go below 68, which was a bit too much for me, especially during the night.Breakfast variety and more healthy food options (oatmeal looked and tasted like soup). Still amazed that no concern for environment--plastic utensils, paper plates and cups. Disappointing a bit.

Passable

Very convenient for travel!

Liked: Great location for using train travel to and from the city! Check-in went quickly and they got us into our room a bit earlier than we expected which helped us out with our plans by a lot. Comfortable beds and generous sized bathroom (especially for a city hotel!).

Very good

Liked: Location
Disliked: Hallway smells cigarette smoke

Exceptional

Exceptional

Liked: Clean safe and good location

Just ok and disappointment because...

Liked: Location is good and breakfast is good
Disliked: Only one elevator was working, Front desk was not professional, no water drinking and hot drinking is empty .

Great location