Pleasant

Very good /comfy time

Liked: Nice open space , close by everything /stores /mall etc
Disliked: Besides the pool /jacuzzi Reno it was a good stay

Exceptional

Exceptional

Excellenet

Liked: Breakfast options were goodRomm while booking through booking.com was just a double bed but we needed an extra sofa bed which the hotel accommodated with no extra charge.Friendly and courteous staff

Bad

Bad

Liked: My wife and I will never book a room there. I booked the room online room was paid for. We took an Uber there it cost $20.00 to get there. Upon checking in the front desk clerk informed me that the manager would not accept our legal valid ID and that they don't accept guests that are local. We live about 15 minutes away. There were other guests around and they heard. It was very embarrassing and upsetting .We just wanted a nice night out to get away, the Hotel looked very nice. So we had to get another Uber to go home that also cost us $20.00.

Nice place to crash for...

Liked: Comfy bed, hot water, and breakfast--what more could you want. The front desk staff was very nice. I was crashing after a long day of driving and this was just what I needed.
Disliked: The rooms were a little warm--but it was chilly outside so I didn't mind too much.

Run from. This hotel

Liked: Nothing they are scammers
Disliked: Shows they have pool and hot tub when we get there we were informed that pool and tot tub has been down for over 3 weeks. Front desk lady tells me that I should be happy the fitness room is still open. I weigh 300+ pounds. It was a very rude and disrespectful thing to say