Extended Stay America Suites - Washington D.C. - Chantilly - Airport Guest Reviews
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1.4 miles from Chantilly centre |
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Kenneth Mon, 8 April 2024
Passable
Vincent Sun, 31 March 2024
This guest did not leave comments about this hotel.
Daniel Wed, 27 March 2024
The worst location at which...
Liked: The room had a full kitchen. That is it.
Disliked: The room was only to be cleaned once per week (too infrequently).The gym equipment was nonfunctional.The laundry cost $3.25 for each machine (excessively overpriced).One staff member at the front desk made multiple very simple requests that are never problems at other locations very difficult such as connecting to the wifi upon checking out just so I can get an Uber out because there was no signal.Breakfast items were extremely limited (not a real breakfast in most people's opinion). Coffee, prepackaged muffins, oatmeal, and nature valley bars, and hot chocolate is NOT a breakfast selection.Ran out of every single breakfast item but coffee and hot chocolate packets halfway through my two week stay. No attempt was made to correct this.Got bitten repeatedly by some type of insect I could never find. Only at this location, too. I have stayed at many hotels in the area as well as other Extended Stays (in the area and across the nation).The shower head has a water pressure limiter (this was not the case the last time I stayed there).The hallways smelt of either weed, urine, or cigarettes depending on the floor.When they actually had them, breakfast items were not replenished once in the three hours they had during their breakfast window.The rooms come with no kitchen utensils. To be fair, this is a problem at every location.
Jennifer Wed, 27 March 2024
Good
Alika Tue, 26 March 2024
Sad
Liked: Nothing. Hotel was dirty. Couldn’t even get extra linen for the pullout bed. Which by the way needs to be replaced because it’s super dirty
Disliked: Customer service was unacceptable.
Andre Mon, 25 March 2024
Disappointing
Disliked: The bed has hair apon arrival
Ebenezer Fri, 22 March 2024
Bad
Liked: Location
Disliked: Bad condition
Verified Hotel Guest Wed, 20 March 2024
Liked: Lied to about extending my stay one day for a meeting the next morning. I was there four days and they told me I could keep the same room for one more night. The clerk that night said he would take care of it after I made two phone calls, but he did not
Disliked: The morning clerk made me change rooms for my final night, so have fun cleaning two rooms after lying to me that I could keep the same room. I do not recommend this hotel. This is the review I promised them.
Aaron Tue, 19 March 2024
Liked: Close to where I was working.
Disliked: The bedsheets and hallway smell like smoke. The TV was extremely small. I did not receive all the kitchen amenities that I requested, and the counters were peeling as well. Two travelers that I encountered there were having issues with their door key.
Aguirre Fri, 15 March 2024
Superb