I kept checking my reservation...

Liked: Friendly staff, very flexible and solution driven. Also very clean
Disliked: Soap doesn’t smell the best, do better corporate

Liked: Nice staff. Room was clean. Good value for the price
Disliked: Someone had a barking dog in their room

Liked: It was easy to get to where we were going, we went to the zoo and explored St. Charles.
Disliked: We booked a King room but when we arrived we were given a queen room and a $10 discount.

Disliked: Front desk was unattended when we arrived. We were awakened by overpowering odor of someone vaping skunk weed. Literally woke us from a dead sleep. Was so strong it burned our eyes and noses. It was so bad we checked out early and lost a night's payment.

Good

Please pay a bit extra...

Liked: There is this new grab n go breakfast which isnt really a breakfast where you are offered black coffee and one snack
Disliked: we were travelling with kids and we were given rooms on two different floors. when i requested to put us together, instead of accommodating I was told to pay extra. In morning whole corridor smelled of weed.

Good

Very good

Liked: Staff was understanding during fire alarm.
Disliked: Front desk clerk at checkout had to get the last word & would not quit talking.

Exceptional

Liked: Great price .. clean.. staff was great