Extended Stay America Suites - San Jose - Downtown Guest Reviews
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3.1 miles from San Jose centre |
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Justin Wed, 6 March 2024
Superb
Timothy Tue, 5 March 2024
I did not stay there....
Disliked: I made this reservation for my tenant. I pre-paid the room online. But the hotel would not honor my pre-payment, and charged my tenant's credit card. Now we paid doubled!!!
Ruth Sun, 3 March 2024
The stay was fine, slept...
Liked: nice staff, has wifi
Disliked: not clean, saw German cockroaches every morning even when no food lying around, tables are sticky, water pressure from sink is low , and no hot water coming out.
Clifford Sat, 6 January 2024
Very good
Clifford Thu, 4 January 2024
Very good
Liked: The staff was friendly n helpful
Disliked: The price how can one place be cheaper than the other
Clifford Mon, 1 January 2024
Very good
Liked: Staff was friendly
Disliked: The price
Kiefer Sat, 2 December 2023
Very poor
Liked: Nothing
Disliked: I was double charged and it is difficult getting a refund
Joshua Fri, 20 October 2023
Disappointing
Liked: Staff was friendly
Disliked: There was hair on the shower walls and on the towels. Bathroom smells moldy, visible dry rot around shower and on ceiling. In the morning we found small roaches in the shower and sink. Loud children in the hallway outside our room until about 10pm.
Joshua Fri, 20 October 2023
Disappointing
Liked: Staff was friendly
Disliked: There was hair on the shower walls and on the towels. Bathroom smells moldy, visible dry rot around shower and on ceiling. In the morning we found small roaches in the shower and sink. Loud children in the hallway outside our room until about 10pm.
Verified Hotel Guest Fri, 13 October 2023
Liked: I didn't like this hotel much. It was not clean and premises was also not clean. The bathroom in the room was of old model, no tub, old styled showers, overall not a good experience with this hotel.