Disappointing

Liked: When I went down for breakfast at 7am all that was left was 1 muffin and plain oatmeal.
Disliked: I got charged twice for the room. I used booking.com to book my room and paid for it and I was charged again at the hotel. Ive reached out because I see both charges on my card and havent heard back from anyone about a refund

Disappointing

Liked: When I went down for breakfast at 7am all that was left was 1 muffin and plain oatmeal.
Disliked: I got charged twice for the room. I used booking.com to book my room and paid for it and I was charged again at the hotel. I’ve reached out because I see both charges on my card and haven’t heard back from anyone about a refund

When we checked out April 5 morning.Lady comes out swearing at me mad because my dog barking she lie

Liked: Didn't get any even coffee? Brought our own coffee machine and foods to celebrate my birthday April 3-4 2 night stay. I already looked at your reviews and was very bad I booked the room last March 22 looking for pet friendly hotels I small yorkie dog and I can't find quality hotels accept pet?so I found your hotel Extended stay hotel So.Meadow in Reno.It was disaster! I know was going to be bad by reading reviews. I Like the kitchen .it's Okey not to have cooking utinsel.not needed
Disliked: Didn't get any even coffee? Brought our own to make coffee and foods to celebrate my birthday April 3-4 they said breakfast is included ? But theres none hot food I know there not have coffee maker In the room I already read your reviews was so bad I booked this room for my birthday April 3-4 March 22 and and next day 23 to cancel I called the booking and they would not refunded my money they give me run around. They said I will get some charged for cancelation .waiting so long some of the money partly ? They never come back to me? So decide to keep the reservations My card was charged $274 and we arrived have to pay $50 for pet fees

When we checked out April...

Liked: Didn't get any even coffee? Brought our own coffee machine and foods to celebrate my birthday April 3-4 2 night stay. I already looked at your reviews and was very bad I booked the room last March 22 looking for pet friendly hotels I small yorkie dog and I can't find quality hotels accept pet?so I found your hotel Extended stay hotel So.Meadow in Reno.It was disaster! I know was going to be bad by reading reviews. I Like the kitchen .it's Okey not to have cooking utinsel.not needed
Disliked: Didn't get any even coffee? Brought our own to make coffee and foods to celebrate my birthday April 3-4 they said breakfast is included ? But theres none hot food I know there not have coffee maker In the room I already read your reviews was so badI booked this room for my birthday April 3-4March 22 and and next day 23 to cancel I called the booking and they would not refunded my money they give me run around. They said I will get some charged for cancelation .waiting so long some of the money partly ? They never come back to me? So decide to keep the reservations My card was charged $274 and we arrived have to pay $50 for pet fees

Only Fair

Liked: facility was marginal staff was very good

Only Fair

Liked: facility was marginal staff was very good

Pleasant

Pleasant

Superb

Liked: Spacious room. Functional mini kitchen. Good sized refrigerator. Spacious full bathroom with good water pressure and heating. Light breakfast to go provided.