Extended Stay America Suites - Los Angeles - Long Beach Airport Guest Reviews
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4.3 miles from Long Beach centre |
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Jordynn Sat, 13 April 2024
Gross and they only gave...
Liked: Nothing
Disliked: Had cockroaches and employee told me they’ve been having an infestation problem so do not book here!
Verified Hotel Guest Thu, 11 April 2024
Liked: Im able make reservations or extend my stay easily, the safe is friendly, they have no problem with guests with their animals.
Disliked: The breakfast is more like a coffee bar. No real breakfast. There are some guests that dont clean up after their dogs and some of the hallways smell like urine.
Laura Wed, 10 April 2024
Liked: Clea and smells good.
Lisette Tue, 9 April 2024
Liked: It has a nice exterior.
Disliked: I bought this reservation with the option to cancel and to get breakfast. Couldnt find how to cancel reservation. Also, breakfast was really a coffee bar with oatmeal packages to put into coffee cups. Upgrade was a waste of money.
David Tue, 9 April 2024
Don't not book here WARNING
Liked: Nothing at all
Disliked: There was nothing good there
Eduardo Tue, 9 April 2024
I would go again but...
Liked: It’s a clean place & great price.
Disliked: There were alarms going off because someone left food cooking & fell asleep. Also I believe it’s the manager, kept knocking & trying to open the door while I was telling him/her “one second I’m going” & kept insisting to open the door. Also when I finally opened the door to see what was going on he/she said in a rude way that I wasn’t registered in that room after one of the staff corrected him/her that I was registered.
Timothy Mon, 8 April 2024
I want my REFUND PLEASE...
Liked: nothing
Disliked: when I got there they had told me that my reservation was canceled that they gave my room to someone else. I told that I had just made the reservation less than and hour and a half before. I got there because I was coming from San Diego. They told me not to worry that I would get refunded . Which hasn't been done and to it off i slept in my car and I had to work the next day. I need my refund and I'm really upset with you people.
April Mon, 8 April 2024
Terrible, uncomfortable, dirty
Liked: NOTHING AT ALL. DO NOTNSTAY HERE!
Disliked: This hotel did not meet my expectations. Our room.was filthy, the hotel was dirty. The elevator had trash in it. There was a toilet plunger that was clearly used laying in the hallway. I reserved a room with 2 full size beds. Upon check in I was told my room was given to someone else and they could give me a room with one bed. Problem is there was 4 of us. We had no choice but to take the room it was 9 pm and my kids were exhausted from a long drive. I was disgusted at the properties lack of cleanliness
Samuel Mon, 8 April 2024
There were bedbugs the rooms...
Disliked: There were bed bugs there we’re dirty rooms an there were a lot of homeless ppl in an out of the building
Terry Wed, 3 April 2024
Convenient location does not live...
Liked: The location was convenient.
Disliked: The property was dirty, the room smelled a little funny, the staff looked tired & defeated.