Extended Stay America Suites - Los Angeles - Burbank Airport Guest Reviews
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1.7 miles from Burbank centre |
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Claudia Tue, 16 April 2024
Pleasant
Disliked: Staff in a bad mood. (receptionist)
Leticia Tue, 16 April 2024
Bad
Liked: The hotels really bad
Tricia Mon, 15 April 2024
Bad
Liked: Good location. Close to airport
Disliked: Found cockroaches in room. Staff was nice and quickly changed rooms for me. 2nd room was ok. Bed sank in the middle. Overall, the entire hotel was run down and not clean. Will never go back there
Theresa Sat, 13 April 2024
Bad
Disliked: Dirty room.
Casey Wed, 10 April 2024
roaches everywhere.... disgusting
Liked: roaches
Disliked: roaches
Sravan Wed, 10 April 2024
Bad experience, hotel informed me...
Liked: Check in was quick
Disliked: I paid for the breakfast but they were not offering it. No Hair Dryer in the room. Carpet in the room was awful full of stains and not hygiene at all.
Verified Hotel Guest Tue, 9 April 2024
Liked: It was next to a shopping center so I was in walking distance of many things
Disliked: Yes, there were dogs in the next room and wasn't aware of the pet friendly there was a fire alarm first night that had us outside for about 15 mins after a long day and one bug
Castillo Tue, 9 April 2024
Disappointing
Liked: The air conditioning/heating worked, and the area we were in was enjoyable.
Disliked: some utilities inside the room like the heating iron didn't work, there were not enough towels and bathroom supplies, there were roaches and the walls and floor weren't clean (drawings and writing on the walls and red or black paint on the floors and gum), there was no breakfast in the morning and the coffee didn't taste right.
Jerry Mon, 8 April 2024
Disappointing
Liked: The 2 day I was given a much better room but unfortunately I was charged an extra day for 128 us dollars but the manager said that I was not even tough I showed them that I was charged 3 times instead of 2 nights
Jerry Mon, 8 April 2024
Disappointing
Liked: I actually beat charged one extra night and still have nut gotten paid for the extra charge very upset and uncomfortable