Extended Stay America Suites - Cleveland - Middleburg Heights Guest Reviews
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1.9 miles from Middleburg Heights centre |
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Zissis Sat, 16 March 2024
Very good
Liked: First assigned room on 2nd floor had a leaky bathtub faucet, and the hallway outside needed maintenance (carpet was really worn out). Moved to the 3rd floor which was in better condition, and the room was perfect: spacious, comfortable, clean. The room is tailor made for those spending 5-7 days, with its built in kitchen (stove/oven, standard refrigerator, dishwasher), but for me being a solo traveller staying overnight, it had amenities that I didn't necessarily require. Staff are super friendly, and always accommodating. Generally speaking, a very good room, a comfortable stay, a solid experience for an overnight stay.
Disliked: The second floor was clearly being used by/assigned to travellers more frequently, and it showed by the hallway carpet that needs maintenance/replacement. Its appearance takes away from the quality the establishment provides with its rooms. A better selection for "Breakfast Included" is required outside of coffee/tea/hot chocolate and granola bars. There are many options for breakfast restaurants in the surrounding areas if you want the "eggs, bacon, toast" approach.. Otherwise, no real complaint.
Tiera Tue, 12 March 2024
Pleasant
Donna Tue, 12 March 2024
Pleasant
Disliked: Refrigerator leaked water all weekend night attendant just gave us towels to mop it up.
Tiera Sat, 9 March 2024
Very good
Tiera Sun, 3 March 2024
Superb
Ivory Fri, 1 March 2024
Bad
Lisa Thu, 22 February 2024
Passable
Disliked: Took almost 30 minutes to check in and woman had poor communication skills
Donna Fri, 16 February 2024
Will never go again.
Liked: Not a thing
Disliked: Dirty. Smelled. I complained and left. They said they would credit me but I have not seen it
Camila Tue, 13 February 2024
Good location but the experience...
Liked: Location
Disliked: cleaning
Nicholas Mon, 29 January 2024
Superb
Liked: The king suite and the kitchen.
Disliked: The Wi-Fi and breakfast ending early before I could get there..