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Extended Stay America Suites - Chicago - Elmhurst - O Hare eef - (855) 271-6236
Extended Stay America Suites - Chicago - Elmhurst - O Hare, 550 W. Grand Avenue, Elmhurst, IL -(855) 271-6236
Area: Elmhurst
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BOOK ONLINE OR CALL - (855) 271-6236
3.35
HOTEL RATING: 
PLEASANT
3.35 out of 5 (325 Ratings)
3.1 miles from Elmhurst centre
BOOK ONLINE OR CALL - (855) 271-6236
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Hotel Description
This Extended Stay America - Chicago - Elmhurst - O'Hare is located in Elmhurst and especially designed for longer stays with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Chicago is equipped with a stovetop microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows in every room. A grab-and-go breakfast is served every morning and includes bars muffins hot cereal coffee and tea. The property offers free onsite parking. Attractions within close proximity to the hotel include the Willis Tower the Shedd Aquarium and the Navy Pier.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
w
Non Smoking
r
Pets Allowed
q
Accessible
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Bathtub
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` Heating
` Shared kitchen
` Wheelchair accessible
` On-site parking
` separate dining area
` vending machine
` telephone
` alarm clock
` kitchenware
` Family Rooms
` Free Wi-Fi
` Kitchen
` Radio
` English
` Non-Smoking Rooms Available
` Carpeting
` Smoke alarms
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Food delivery
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Separate shower/bathtub
` Spa services
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)

Extended Stay America Suites - Chicago - Elmhurst - O Hare Guest Reviews

Overall Average Score: 
Pleasant (3.35 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Ernest Fri, 22 March 2024

Exceptional

0.5

Poor - 0.5 out of 5

Maria Thu, 21 March 2024

Will not be returning…..

Liked: The location was not bad. We had places to eat not to far
Disliked: The cleaning was horrible, not properly vacuume or mopped, there was crumbs and dust/dirt on the edges of the night stand. bathroom floors were not swept or mopped. There was spills all down the walls, the shower rod was detaching from the wall and the curtain didn’t fully closed water was going on the floor. Out of the 4 towels we had in the room not a single one was free of big yellow stains. Sheets had hair/fuzz as if someone had slept in them already and they weren’t changed.

5

Exceptional - 5.0 out of 5

Robert Wed, 20 March 2024

Exceptional

3

Pleasant - 3.0 out of 5

Jones Wed, 20 March 2024

Pleasant

3

Pleasant - 3.0 out of 5

Anthony Tue, 19 March 2024

Pleasant

Liked: Nice hotel! Very clean!
Disliked: The smell of people smoking marijuana on the 3rd floor that’s all we smelled and it was very annoying.

4

Very Good - 4.0 out of 5

Subramanian Tue, 19 March 2024

Very good

2

Disappointing - 2.0 out of 5

Mariah Mon, 11 March 2024

Smelly room, front desk agent...

Disliked: Very nasty odors, counters still had food on them, sink constantly dripping even when fully turned off

0.5

Poor - 0.5 out of 5

Aaron Mon, 11 March 2024

Cheap in every sense.

Liked: The location was great fore needs.
Disliked: The hotel reaked of marijuana smoke and was as dingey as a gas station bathroom in the public spaces. The staff were completely indifferent. The hotel room was very tired and run down with heavily worn carpet, damaged furniture, and a cracked sink.

2

Disappointing - 2.0 out of 5

Rogers Sun, 10 March 2024

Place needs investigation by Corp.

Liked: The location is perfect, the facility is nice.
Disliked: the dog feces all over literally in every spot. I told a staff member a dog pee inside by the outside door and the smell is terrible and she just said "okay whatever" and didn't clean it up it's 24 hours and it still there. They don't enforce cleaning up after your dog so literally every inch of the outside grass property has poop on it which I took pics to show corporate. When I first checked in my room was disgusting I also have picks of, what's the point of having cleaning staff if they aren't cleaning, food was under my bed, food stains that were sticky on the floor. When I first came I spent 4 hour whipping this room down walls and all and cleaning it. Than they try telling me I owe another 380 for my dog when I'm telling them I paid it through booking.com with my Affirm account. Corporate needs to do something. I'm not paying an additional 380 when I just spend $2100 to stay and the normal rate is around 1700... so clearly my pet fee is added . Oh and they police been here everyday for some sort of domestic abuse

5

Exceptional - 5.0 out of 5

Misha Mon, 12 February 2024

Exceptional

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Extended Stay America Suites - Chicago - Elmhurst - O Hare 550 W. Grand Avenue, Elmhurst, IL