Extended Stay America Select Suites - Birmingham - Inverness Guest Reviews
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9.1 miles from Birmingham centre |
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Lorre Tue, 12 March 2024
Very diappointing, will not return.
Liked: I chose this hotel because it had a full kitchen. I got there to find out it had NO kitchenware, NO coffee maker. NOTHING. It was advertised as having all that. That is false advertising. There was never anyone at the front desk...there was a number you could call if you needed assistance.
Michael Mon, 5 February 2024
Bad
Verified Hotel Guest Wed, 17 January 2024
Disliked: No notice that there were stairs everywhere and NO elevator.
Candace Sun, 24 December 2023
Perfect
Candace Sun, 24 December 2023
Exceptional
Peter Wed, 2 August 2023
Liked: Good location, reasonably priced
Disliked: Room was not well maintained; minimal towels; no coffee maker in room or coffee available on site;
Angela Thu, 29 June 2023
Customer service award!
Liked: Alicia was Amazing! My other booking sold my room and at 1145 pm I had no where to stay. Alicia confirmed my booking and was waiting for me when I arrived! EXCELLENT CUSTOMER SERVICE!
Disliked: The gap in the door was big enough to see through.
Angela Thu, 29 June 2023
Customer service award!
Liked: Alicia was Amazing! My other booking sold my room and at 1145 pm I had no where to stay. Alicia confirmed my booking and was waiting for me when I arrived! EXCELLENT CUSTOMER SERVICE!
Disliked: The gap in the door was big enough to see through.
Michael Tue, 20 June 2023
Perfect
Michael Tue, 20 June 2023
Exceptional