Embassy Suites by Hilton Santa Ana Orange County Airport Guest Reviews
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2.7 miles from Santa Ana centre |
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Irais Thu, 18 April 2024
Great stay for short stays
Liked: The location was great. Staff was wonderful. Room was nice and clean.
Disliked: Our bathroom was in need of help. The tub was peeling, wall paper was peeling, the toilet handle had not been previously fixed properly. And some of the elevators were out of order.
Juan Tue, 16 April 2024
Liked: Nothing
Disliked: Did not receive room I paid for- was downgraded at same price. No towels in the pool, the rain soaked up my carpet in bedroom. It was cold no heaters provided no extra blankets, no working phones in room, outlets disnt work so lighting was poor tub peeln
Ivette Tue, 16 April 2024
Liked: The location, the fact that it had a separate room for the kids, the breakfast, no resort fee, and normal pricing for parking at $22.
Disliked: Called several times for towels at the pool to no avail.
Komla Tue, 16 April 2024
Very good
Liked: Everything
Disliked: N/A
Kristin Tue, 16 April 2024
Probably would not stay in...
Liked: The staff were very friendly. Especially the people working at the valet booth.
Disliked: Rooms were very old & need to be renovated. Elevators were slow or broken, ice machines all broken except for one. They should leave the soda fountain open to use all day, not just during breakfast hours.
Salifou Thu, 11 April 2024
Exceptional
Liked: Service
Verified Hotel Guest Tue, 9 April 2024
Liked: The breakfast.
Disliked: The location. Lack of cleanliness. You cannot adjust the temperature in your room.
Verified Hotel Guest Tue, 9 April 2024
Disliked: We didnt sleep the first night. We woke up scratching from sleeping on their bed. The room may have been infested with bedbugs. Also There were food left on the floor form Previous occupants, carpet was very dusty and was obviously not vacuumed at all.
James Mon, 8 April 2024
Ok for a last minute...
Liked: Easy location to find. Somewhat clean, but needs some TLC/cleaning and repair. The front desk staff was really nice and helpful. Quiet despite being fully booked for the weekend.
Disliked: The gate for the front parking lot didnt work, although I paid for overnight parking, I still had to pay to exit the premises. Mobile key never worked despite constant communication with the front desk. Room had a variety of misses in upkeep and random cleanliness. There were holes in the wall, looked like it was a maintenance issue.
Saira Sun, 7 April 2024
Very good
Liked: Location and family friendly.
Disliked: Sofa beds are old and worn out, and limited ice machines available.