Definitely stay here if you're attending a concert at the Mark Smith Hall!

Liked: Clean; staff were friendly.

Staff were extremely helpful. The breakfast was very good. Location was right next door to our event. Never even had to walk outside to get to it. Hotel is very well maintained.

Liked: Amazing hotel at an amazing price.

Liked: I've always enjoyed staying at an Embassy Suites. The rooms are always nice and clean. Although management was accommodating I was a little disapointed that my room was not ready. After waiting 1/2 hour after my arrival the room requested was not ready.

The room was wonderful. The staff was very courteous and so friendly that we wanted to hang out with them. The only complaint we had was at 10:45 P.M. - there were 6 boys who appeared to be between the ages of 5-8 playing hockey outside our room (with a hockey goal and everything). Not sure where their parents were but I opened our door (301) and asked them to go back to their room. That was very unpleasant. Everything else was great!

Disliked: Children playing in the hallway at 10:45 p.m.

Liked: Everything was excellent during my stay. Will continue to stay at this hotel when visiting Huntsville and plan to check out other locations throughout my visits to other places.
Disliked: No

Disappointing Stay

Liked: Location...friendly staff.
Disliked: Renovations going on throughout our stay. Dust everywhere. Elevator floors dirty...The place was a shambles..Request for no housekeeping ignored..No washcloths in room upon check in and the list goes on

Highly disappointed in my stay.

Liked: The breakfast, and the location. Park across street
Disliked: The king bed was a disaster, and after trying to change rooms I gave up. The front desk apologized the next morning, but couldn't give refund because booked on booking com. I would never use booking.com or priceline.com if you ever want resolution to problems!

Disappointing Stay

Liked: Location...friendly staff.
Disliked: Renovations going on throughout our stay. Dust everywhere. Elevator floors dirty...The place was a shambles..Request for no housekeeping ignored..No washcloths in room upon check in and the list goes on

Highly disappointed in my stay.

Liked: The breakfast, and the location. Park across street
Disliked: The king bed was a disaster, and after trying to change rooms I gave up. The front desk apologized the next morning, but couldn't give refund because booked on booking com. I would never use booking.com or priceline.com if you ever want resolution to problems!

Passable

Liked: New renovated room
Disliked: They messed with my bank account for a week and a half. Way over priced

Passable

Liked: New renovated room
Disliked: They messed with my bank account for a week and a half. Way over priced

Liked: Clean and great location
Disliked: The king bed was horrible, and when requested to change rings I never got a call back. We were both sore after our night and kept rolling toward the sunken middle.

Exceptional