Embassy Suites by Hilton San Rafael Marin County Guest Reviews
Write a review
2.2 miles from San Rafael centre |
Write a review
Susan M, Fresno, visiting Marin Veterans' Memorial Auditorium Mon, 15 September 2014
Overall very low regard for guest comfort. Resentful staff.
Liked: Breakfast was fine.
Disliked: Stuck in an elevator for 15 minutes while staff took care of the front desk. It wasn't until my friend threatened to call 911 that they finally came and opened the door with a crow bar. Poor service and no concern for guest safety.
Lowery Fri, 19 April 2024
Superb
Kay Thu, 18 April 2024
Exceptional
Gina Sat, 13 April 2024
Really unsanitary and there were...
Liked: Breakfast was good
Disliked: The toilet had pubic hair trimmings all over it. When the house cleaning staff came to clean it (25 minutes after the call to to the front desk) the house cleaner used her same cleaning hand to let herself out of our room-further contaminating our door knobs. Very unsettling.
Jordan Mon, 8 April 2024
Superb
Jose Sun, 7 April 2024
Exceptional
Liked: Leonardo at the front desk made checkin pleasant
Nigel Fri, 5 April 2024
Good
Moreno Wed, 3 April 2024
Exceptional
Liked: Breakfast buffet
Disliked: House keeping waking us up at 830 when checkouts at 11...
Sanjay Mon, 1 April 2024
Clean, quiet hotel conveniently located...
Liked: Excellent location, close to SF without having to stay in SF. Clean, quiet room and comfortable bed. Spacious suite with separate bedroom. Convenient breakfast with good choice of food.
Disliked: Pillows kept going flat. Not enough/ choice of coffee pods for coffee maker.
Betsy Sat, 30 March 2024
Superb
Liked: Happy Hour was a nice addition to our stay and the pool was warm and clean. We enjoyed the breakfast buffet and had a nice dinner in our room one evening. Great location for driving into San Francisco for the day.
Julio Fri, 29 March 2024
Liked: Embassy Suites is my preferred hotel due to its free made-to-order breakfast omelettes and other breakfast items. Rooms always come with a separate living area from the bedrooms. This hotel location is a perfect spot not far from San Francisco.
Disliked: None