Embassy Suites By Hilton Hotel Lubbock Tx Guest Reviews
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5.0 miles from Lubbock centre |
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Matthew Mon, 25 March 2024
The high cost of the...
Liked: Their breakfast is of course the best. The indoor pool is also great
Disliked: Rooms haven’t been upgraded in years. For prices that rival the Overton across town, it’s surprising how many rooms have showers that have cheap shower heads. The coffee table was missing in our room. The chair at the desk was on its last leg. Etc.
Maggie Wed, 20 March 2024
Exceptional
Liked: Very clean!
Michael Wed, 20 March 2024
Couldve been better but not...
Liked: Breakfast was great.
Disliked: The hotel needs an update. Seems old. Rooms need new everything.
Brenda Mon, 18 March 2024
Fun, but hotel needs updating
Liked: Breakfast was great. Staff - very friendly.Beautiful lobby, bar, open areas with plants and pond.Grandkids loved the pool.
Disliked: We started going to this motel 30 years ago. It saddens me it has not been kept up.Bathroom - wall treatment peeling. Mold in tub. Grout looks bad. Mirror frame chipped and scratched. Furniture worn. Will look for another hotel next time.
Ulm Mon, 18 March 2024
Very disappointing
Liked: The manager tried to make me feel better about how awful the first day/night was..
Disliked: 4pm check in turned into after 8pm. Rooms were not ready. We and many other guests had no rooms. They tried to NOT give me a handicap accessible room. My friend, who traveled with me, sacrificed her room so that I could have a walk-in shower.
Christian Mon, 18 March 2024
Very good
Liked: Old style hotel but roomy and check in lady was extremely helpful
Abby Thu, 14 March 2024
It was a good trip
Liked: You could tell they’re trying to do everything they can to make people comfortable and have a wonderful stay.
Disliked: It needs to be updated.
Erica Mon, 11 March 2024
Pleasant
Jeannie Tue, 5 March 2024
Exceptional
Kristie Sun, 3 March 2024
Exceptional
Liked: Great room and staff!