Embassy Suites by Hilton Cincinnati RiverCenter Guest Reviews
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0.4 miles from Covington centre |
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Micah, Millersburg Mon, 28 November 2016
Liked: The staff were nice. The rooms were spacious. The breakfast was really good. Overall a nice experience.
Disliked: Hot water did not work well. It would go cold then warm but not hot.
Gary, Sandy Hook, visiting Madison Theater Tue, 13 October 2015
It's a great location for the Madison Theatre or for sporting events across the river. The complimentary breakfast was great - build your own omelettes!
Liked: All around great.
Disliked: None.
Tonya, Peoria Wed, 5 September 2012
Liked: Very nice; spacious rooms.
Chavez Sun, 24 March 2024
Exceptional
Liked: Everything
Disliked: Everything good
Geno Sat, 23 March 2024
Poor
Liked: Happy hour
Disliked: Needs maintenance and seriously cleaned
Colin Sat, 23 March 2024
Exceptional
Frederick Mon, 18 March 2024
Superb
Latricia Mon, 18 March 2024
It was terrible customer service
Liked: Front desk clerk nice guy
Disliked: There was dirt in the tub still, everyone was busy to busy !! Also it was very loud at the place chosen by the elevators !! Loud neighbors eggs were running to wet, the only person was front desk guy he was there by himself !! The view was not fully a riverside view it was a building
Matthew Mon, 18 March 2024
Exceptional
Liked: Nice room layout, beds very comfortable, had a view of the river, the bar area was nice
Kim Tue, 12 March 2024
Embassy Suites Covington
Liked: The front desk lady.
Disliked: Everything! The rooms are very old and smelled of mildew. The breakfast had unwanted guests such as cock roaches and the staff just blew it off like it was no big deal. The so called chef was very unprofessional. The worst thing they make their pictures seem like it's above all this shopping and elegance and it is not at all. Very disappointed for the $600 I spent for 2 nights. Oh and the front desk didn't even know the pool was broken for the weekend.
Eloise Sat, 9 March 2024
Overall was nice
Liked: The pool area restroom was filthy.
Disliked: Could have had better cleanliness in the pool area in general.
Dewey Tue, 5 March 2024
Exceptional
Liked: Staff at restaurant were excellent.
Demetria Sun, 25 February 2024
Exceptional