Embassy Suites By Hilton Hotel Chicago Downtown Guest Reviews
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3.1 miles from Chicago centre |
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Megan, Chicago, visiting Excalibur Chicago Mon, 12 August 2013
If you're going to charge someone's credit card, make sure you ask them if it's okay! I'm getting married in a week in a half and find this added expense unappropriated!
Disliked: Booking website said 3pm check-in - it was actually 4, so had to wait. Ordered 2 room suite with 2 double beds - got a king and had to go back downstairs from the 11th floor. Was then informed they didn't have my room available and had to switch me to a non-smoking room. It wasn't until I got home and checked my credit card statement that I found they also charged me 75 dollars without telling me they were going to.
Kevin Sun, 14 April 2024
This guest did not leave comments about this hotel.
William Wed, 10 April 2024
Liked: Remodeled rooms at great. Staff very courteous and helpful.
Disliked: No
Gabriela Tue, 9 April 2024
Liked: The location was great! Cleanliness, staff, and breakfast exceeded my expectations.
Delberta Tue, 9 April 2024
Great place to stay for...
Liked: Location was perfect!
Disliked: Thin walls
Danika Tue, 9 April 2024
Exceptional
Liked: Very clean and well put together
Disliked: The room was extremely hot
Angela Tue, 9 April 2024
Great location would love it...
Liked: Location was great
Disliked: It is too warm . It was suffocating at times.
Shane Tue, 9 April 2024
Comfortable, good location. Breakfast and...
Liked: Location was pretty good, breakfast and happy hour were both good. Staff were fantastic.
Disliked: Room was quite musty. Comfortable for what we were looking for. Not having all the elevators working certainly created some grief with people taking luggage down 7 or 8 floors by stairs.
Anne Tue, 9 April 2024
Enjoyed our stay immensely. Would...
Liked: Clean and updated look. Friendly staff.
Disliked: Door in bathroom coming apart at bottom, blue tape covering portion of table. Not sure why.
Kami Tue, 9 April 2024
Good
Liked: Location was nice.
Disliked: The renovations going on during my stay.
Tiffany Mon, 8 April 2024
Good place to stay
Liked: ROOM WAS SPACIOUS, LOCATION WAS CLOSE TO THE SIGHTS, AND BREAKFAST WAS PRETTY DECENT FOR BUFFET
Disliked: It was a good stay for the money