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Embassy Suites by Hilton Austin Arboretum eeef - (855) 338-9955
Embassy Suites by Hilton Austin Arboretum, 9505 Stonelake Boulevard, Austin, TX -(855) 338-9955
Area: Austin Arboretum
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BOOK ONLINE OR CALL - (855) 338-9955
3.75
HOTEL RATING: 
GOOD
3.75 out of 5 (505 Ratings)
8.2 miles from Austin centre
BOOK ONLINE OR CALL - (855) 338-9955
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Hotel Description
Boasting modern amenities along with spacious accommodations this all-suite hotel is located within walking distance to a variety of shopping centers and is only a short drive from Austin city center. Only steps from the Austin-Arboretum Embassy Suites by Hilton Austin-Arboretum are the shops and restaurants of Domain Mall. The recreational activities of Lake Travis University of Texas numerous museums mansions and entertainment options are also located nearby. The spacious guestrooms at the Austin-Arboretum Embassy Suites are furnished with all the latest technologies including flat-screen TVs microwaves and refrigerators. Guests at the hotel can also enjoy a free cooked-to-order breakfast and a complimentary evening reception.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
A
Business Center
Other Amenities
` Free Breakfast
` Free Parking
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Bowling
` Wheelchair accessible
` On-site parking
` indoor pool
` kitchenware
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Kitchen
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Happy Hour
` Non-Smoking Rooms Available
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` Food delivery
` balcony/terrace
` ATM or cash withdraw on site
` Body thermometer available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Spa services
` Tennis court & equipment
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Allergy-free rooms available
` Cleaning products available
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)

Embassy Suites by Hilton Austin Arboretum Guest Reviews

Overall Average Score: 
Good (3.75 out of 5)

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4

Very Good - 4.0 out of 5

Joe Mon, 15 April 2024

Very good. We'll be back!

Liked: It's alwsy the best value for us. Great breakfast options. Friendly staff.
Disliked: Both elevators were out.

1.5

Poor - 1.5 out of 5

Kimberly Mon, 15 April 2024

Poor

Liked: Breakfast was good.
Disliked: Elevator got stuck. Hot tub had what felt like broken cement pieces in bottom. Ac in room didn't work.

2

Disappointing - 2.0 out of 5

Darienne Sun, 14 April 2024

Disappointing.

Liked: Atrium, omelet station at breakfast.
Disliked: Lumpy cheap pillows. Elevators not working so had to use service elevator- ok except very dirty. Tired rooms - mold on ceiling above shower, dinged furniture, hole in carpet, damaged wallpaper. Receptionist did not explain $50 reserve on credit card so I had to go back to desk after checking in thinking I had been overcharged for the room. Overall just felt everything was less than expected…and paid for. The rooms need better maintenance or remodeling.

0.5

Poor - 0.5 out of 5

Verified Hotel Guest Thu, 11 April 2024

Liked: N/A
Disliked: The hotel had no AC anywhere and no one was told anything until we called down to ask why the windows in our room were opened all the way. 4th floor with the windows open felt like safty issue as well. Nothing was offered to keep us from leaving. We left.

0.5

Poor - 0.5 out of 5

Jamaud Mon, 8 April 2024

Birthday celebration let down

Liked: Complimentary drinks are nice
Disliked: Had a leak on floor and asked if I wanted a fan I spent almost 500 dollars if I wanted a fan I would’ve stayed home . Wet carpet equals mold and a lot other nasty things . Had to jump over wet spot . Coffee pot didn’t work . Just a big disappointment from one of my favorite places to stay . Don’t know if I’ll be back

2.5

Fair - 2.5 out of 5

Jerry Sat, 6 April 2024

Passable

1

Poor - 1.0 out of 5

Verified Hotel Guest Tue, 2 April 2024

Liked: The AC was broken. There was no hot water one day. One of the two elevators was broken
Disliked: See above

4.5

Wonderful - 4.5 out of 5

Joe Sat, 30 March 2024

Superb

4

Very Good - 4.0 out of 5

Thuyet Fri, 29 March 2024

Very good

1.5

Poor - 1.5 out of 5

Linda Thu, 28 March 2024

Very disappointed in Embassy Suites...

Liked: I checked in, went to room & realized it was a double not the king I had requested.A/C did not work so I thought it was as because I figured since it wasn’t in when we checked in at 6pm it would take time time to cool. Woke up around 3am to call front desk to report it. Clerk wanted us to go to desk to get a new room, leave our stuff in original room and sleep in new room. We were too tired to go back down an elevator that hardly worked. At checkout we reported it to the gentleman at desk and he stated he was sorry that he would credit my Hilton Rewards with 5,000 points (which never happened).
Disliked: Service. I felt like once they got our money they didn’t care about our A/C not working.

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Embassy Suites by Hilton Austin Arboretum 9505 Stonelake Boulevard, Austin, TX