Embassy Suites By Hilton Hotel Alexandria-Old Town Guest Reviews
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0.8 miles from Alexandria centre |
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Anas Tue, 16 April 2024
Poor
Neek Tue, 16 April 2024
Overall we had a Great...
Liked: My kids enjoyed the pool … one of the lifeguards He was Rude n I mean really rude but after chatting with the girls they still enjoyed their stay as well
Disliked: One of the lifeguards and the fact My oldest niece was 18 and they still wanted me to come there
Anže Sat, 13 April 2024
Very good
Hull Sun, 7 April 2024
Superb
Liked: We loved that this location was so close to the metro station to easily get into the city! Additionally, they offered a nightly "reception" with light snacks, sodas, juice as well as 2 house cocktails per adult. Breakfast was also included in the stay which was an added bonus before a long day of sight seeing our nations capitol. Our kids really enjoyed the pool, this is always a highlight of any hotel stay. Parking was super easy and very affordable for our Friday (late afternoon arrival) to Monday (early morning departure) we paid $66, the hotel states you can come and go however we opted for public transit instead. Our wait staff was bar none, catering to the needs of children's minds who are ever changing and offering patience at all times, additionally the bartenders were impeccable, long lines of guests wanting drinks and they were fast, efficient and friendly at all times! Lastly, we loved that it was a pet friendly hotel...however my reviews here will be below.
Disliked: This hotel offered pet friendly rooms for an affordable rate of $75 for 1-4 nights for up to 2 pets and $125 for 5+ nights. We came baring our two puppies that are were 6 and 7 months old, one a German Shepherd and the other a Yellow Lab. We got them into their new environment even bringing a collapsible crate for the room to ensure safety of property. When my husband was taking the German Shepherd out to go potty, upon his return the desk staff asked him to, "come see us when you put him away" so he did, with the Lab in tow going back down. The desk staff stated to him, to try to "limit" his time in public spaces because he is "scaring" other guests when he barks. Now, I understand that a dogs bark can be a bit alarming, however our PUPPY who is still learning and is just as anxious in a new place with all the people is just and scared too. He at no time lunched at any other patron or was out of control in the public spaces, additionally, we were never just "hanging out" with him being vocal. We were a bit upset by this simply because, he is a dog and dogs do bark, there was not clause that "dogs who bark are not permitted", secondly, we were doing our due diligence by taking him out to do his business rather than urinate or defecate within the room. We were given an alternative route of back stairs to go down, however we could not get back up the same way so we were forced to go through the lobby. I want to make it clear that my husband made every effort prior to this conversation to minimize contact due to the new environment for the dog and the premise that some have on German Shepherd's, however, there is/was no notification of breed restrictions or requirement that dogs must be of a certain age or have vocal chords removed so that barking does not occur. Additionally, when we pulled the door to the bedroom closed the door handle fell off in our hand...
Theresa Fri, 5 April 2024
Worked out great
Liked: Location was great
Disliked: Understandable it was a holiday but there was long lines for breakfast and evening reception
Maurice Thu, 4 April 2024
Disappointing
Liked: Breakfast.
Disliked: Stuck down a hall that looked like a dungeon. The room was built as an afterthought, and the room gave me the feeling that I was sleeping in a back closet. Dark hallways. Not bright or cheerful at all.
Lisa Wed, 3 April 2024
Overall very nice. Would stay...
Liked: Great location
Disliked: The fire alarm Wednesday night. Chairs in breakfast/reception area could use a change. They are all pretty low seating compared to the table which makes it awkward to eat. The fake wicker chairs were more at the correct height
Kapinos-byrd Tue, 2 April 2024
Superb
Carmen Sun, 31 March 2024
Exceptional
Max Tue, 26 March 2024
Liked: The hotel is located in close proximity to Metro train to Washington,DC. The hotel staff were very friendly and helpful. When we checked in we were greeted by Diamond who was very helpful and friendly. The evening reception and daily breakfasts were good
Disliked: No, everything was good. We had a great experience and will be returning.