Embassy Suites By Hilton Dallas - Dfw Airport North At Outdoor World, Grapevine

Embassy Suites By Hilton Dallas - Dfw Airport North At Outdoor World Guest Reviews

Overall Average Score:

Very Good (4.15 out of 5)

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Liked: I never made it the taxi cab blow up I went to hospital!!!
Disliked: If we would have made it there, probably loved everything

We had a great stay...

Liked: The breakfast was on point. Very good as always!
Disliked: The parking was the only thing that I can think of that I just didn't like. It was always full. But I guess that was good business for them.

It was overal a great...

Liked: It was very convenient! Close to the airport.
Disliked: The tv in the front room didn’t not work.The toilet paper holder was broken .

Liked: Beautiful hotel that was updated. A good array of snacks and drinks at the night reception. Staff were friendly
Disliked: Airport shuttles are only running between 6am and 11pm. Our bathtub had black gunk in it. It didnt appear to be cleaned before we checked in.

Great hotel but unnecessary charges.

Liked: Location and comfort was great.
Disliked: We did not get any maid service during our stay, so trash piled up. But then again they might of charged me extra like they did to park. I could notBelieve after the many times we stayed before they now started charging to park at the hotel. I found that very unnecessary, it’s not like they weren’t already charging me to stay there.

Superb

Great hotel, great staff, great...

Liked: The atrium style lobby.
Disliked: Nothing.

Superb

Disliked: Gift shop/store and Starbucks both close too early.

Exceptional

Not happy

Liked: Location and omelett in the morning
Disliked: Shuttlebus never arrived and waisted one hour at the airport. Was told that you need call the hotel and reserved it even website says it should arrvie every 30 min. But how do you call hotel when there is no number on the internet site. Ask how to get the shuttle for morning and was told that if we come 10 min earlier than need leave we get shuttle. But in the morning they told us that shuttle goes every 30 min and had just left. We ended spending 80 usd for uber.