Embassy Suites By Hilton Buffalo Guest Reviews
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0.3 miles from Buffalo centre |
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Brooke, Rochester, visiting Town Ballroom Tue, 5 December 2017
The hotel is beautiful; friendly staff and huge rooms! I will definitely be booking with Embassy Suites again.
Sue, Hannon Sat, 19 March 2016
The room was spacious clean and the service was top notch. This hotel was excellent - we will be coming back again, for sure!
Douglas, Rich Sun, 27 December 2015
Extraordinarily pleasant stay. I had a large suite on the top floor with a great view of downtown Buffalo. The staff, from the limousine driver to the Assistant Manager, was extremely competent, efficient and friendly. The hospitality hour and complimentary cooked to order breakfast was a welcomed change from the microwaved, pre-packaged fare found in other chain hotels. I had dinner in the dining room and the meal was 5 Star. I highly recommend the Embassy Suites Buffalo.
Liked: Great hotel; excellent staff - friendly and extremely helpful. Food and service first rate.
Disliked: Buffalo weather. Not a thing negative about the hotel.
Leslie, Olean Sun, 10 March 2013
We always stay here and have never had a bad experience in the 5-6 times we have. Great location and beautiful rooms.
Liked: Nice, clean rooms. Easy to get around. Great staff and food.
Disliked: Kind of noisy for executive suite area.
John Mon, 22 April 2024
Superb
Shelly Mon, 22 April 2024
Superb
Andrew Sun, 21 April 2024
Disappointing
Cassandra Mon, 15 April 2024
Huge room and great location
Liked: The room was huge which for a 4 night trip was really nice. The fridge had a small freezer section that worked wonderfully and the bar had a sperate little sink. The blinds were great and kept the room nice and dark. The bathroom is massive with a tub you could swim in. Lots of walkable restaurants nearby but the hotel breakfast looked amazing if you just wanted to stay in. The pool is short but a simple rectangle that never had kids in it so we were able to swim "laps". The gym was large and had sufficient weights and machines to get in a solid workout. You can easily do your cardio outside the hotel as out back is a lovely neighborhood where I felt totally safe running solo.
Disliked: The bar and restaurant is completely sperate from the hotel so you don't have the ease of ordering and billing to your room. Not a big deal at all but I've never run into that before.
Suzanne Sat, 13 April 2024
Nice hotel and restaurant. Would...
Liked: Room had a great view of the city. Onsite restaurant was very good.
Disliked: Replaced towels daily, which we really didn't need, but one day, we didn't get a replacement and had to go ask for one.
Tammy Thu, 11 April 2024
I was there to celebrate...
Liked: location/restaurant on site
Disliked: We were put into a room with a broken toilet that u can hear water running the entire night. Went to front dedk to report, the woman at desk said she would have matainence come fix which never happened. Rude blatant housekeeper who refused to give my daughter towels after the toilet flooded the bathroom in the room. Woman at front desk was very rude/unfriendly.
Jason Wed, 10 April 2024
Comfy and enjoyable. I would...
Liked: The staff were super friendly and the rooms are big
Disliked: It was overpriced because we went during the eclipse
Janine Sun, 7 April 2024
Pleasant
Liked: The staff at breakfast was great!
Disliked: The hot tub was advertised and we were looking forward to using it but when we went to do so we found it full of plants. Very disappointed.
Chris Sun, 7 April 2024
Superb
Jennifer Sat, 6 April 2024
I had a great time....
Liked: I was surprised that they closed down the hot tub
Disliked: They had no hot tub available at pool area