DoubleTree By Hilton Paradise Valley Resort/Scottsdale Guest Reviews
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1.7 miles from Scottsdale centre |
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Verified Hotel Guest Sat, 20 April 2024
Liked: Beds were comfortable
Disliked: There was no A/C, the shower did not drain and the water that came out of the shower was not warm.
Pam Wed, 17 April 2024
Exceptional
Lawrence Tue, 16 April 2024
Good
Disliked: The facility was too spread out. I checked in around 10:00pm and had to walk all around the property to get to my room.. At first when I got off the elevator, I went in the wrong direction. Then once I went in the right direction, I found the facility confusing and difficult to navigate in the dark. Not enough light. Also, I walked right through a rather large puddle of water that pooled on the walkway. Not a nice feeling
Sky Mon, 15 April 2024
Love this place!
Liked: Southwest style
Disliked: Double queen rooms need bathtub updates
Verified Hotel Guest Sun, 14 April 2024
Liked: Nice setting, older property but clean and well maintained.
Disliked: n/a
Ash Sat, 13 April 2024
You have to come stay...
Liked: Loved our stay and couldn't say more great things about this resort
Disliked: Nothing!
Barbara Fri, 12 April 2024
Good
Liked: location is great, front desk staff is great, pool and hot tub are good
Disliked: room was very very oldtotally needed updatingwater completely all over the floor when taking a showervanity leaning forward (being held up by L bracket as a bandaid) and water going onto floor when washing your faceThis hotel room needs to be gutted. Would stay somewhere else if I can next time
Michael Fri, 12 April 2024
Comfortable
Liked: Very comfortable bed and bedding. Quiet
Disliked: Not much
Anne Tue, 9 April 2024
Exceptional
Alex Mon, 8 April 2024
Stay here if you like...
Liked: Decent location, nice front lobby. Laundry service was decent but pricey. I did get room service breakfast which was good but after seeing the bill was some unnecessary fees on there like a $10 room service fee, especially on top of a generous tip I left (almost 50%) Employees were also friendly for the most part.
Disliked: Valet was never available during my 4 night stay. I was maybe able to valet ONE time with the bellhop. Two times one of the front desk employees valet my car. One of those time when I wanted to head out the front desk clerk just gave me my keys and I had to go into the blocked off valet area to grab my own vehicle. This was not at late hours, I was trying to valet usually from 10AM to 5PM. Very disappointed in the hotel offering valet but could never actually follow through with using it. Especially for close to $400 a night. Housekeeping did not do daily walkthroughs. After my first night I called the front desk 5 TIMES each time the employee saying housekeeping will come through. On my second night again housekeeping did not come through. After calling and asking again they finally sent someone to just drop off towels and take trash. Thats it, this was also at 7pm on my 3rd night. Housekeeping did finally come through on my 4th night and made the bed, cleaned, new towels, etc, but I was checking out the early morning after. I would not recommend anyone to stay here especially for almost $400 a night for a mildly decent room. I’ve stayed in way cheaper hotels with much better service. Come to think of it this might be the first and only time I’ve stayed at a Hilton hotel. I originally had a second reservation to come back the following week for another 5 nights, I’ve cancelled that reservation now and I am going back to a Marriott based hotel.