DoubleTree by Hilton New York Downtown Guest Reviews
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4.1 miles from New York City centre |
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Loney, Maplewood, visiting Sunset Terrace at Chelsea Piers Wed, 19 June 2013
I would come back again but book a bigger room.
Liked: Clean room and very comfortable bed.
Disliked: Room is very small; no room for an additional chair beyond the desk chair.
Maria Mon, 22 April 2024
I didn’t like and don’t...
Liked: Location
Disliked: 1) elevators don’t work properly and you wait both ways up to 5 mins to get anywhere 2) they don’t clean rooms with vacuum and don’t dust the room- basically only bed. 3) staff on reception is not friendly and act like you owe them something, unclear and very rude in messages when you try to clarify things. 4) super thin walls, almost paper from all directions 5) when it’s windy it’s very loud as windows are very old 6) AC for warming is soooo loud that you wake up every time at night- without it it’s very cold 6) restaurant downstairs tries to trick you, give you bad quality food. But always expect you to act like happy and worshiping their facility! Hello, where is the service?! It’s 2 stars hotel
Devlin Mon, 22 April 2024
Very good
Liked: Location and staff
Ann Sun, 21 April 2024
Good
Armesha Sun, 21 April 2024
Superb
Dickinson Sun, 21 April 2024
Overall very good, would stay...
Liked: Very comfy bed, great location, clean, good gym
Disliked: There were only two elevators so often it took a while to get to and from my room from the lobby. There was also little working space downstairs and in general the hotel felt a little cramped
Barbara Sun, 21 April 2024
In for an overnight personal...
Liked: Nothing stands out as exceptional
Disliked: Need more elevators/ not as modern as I would have thought for a NYC hotel -no USB ports in room - toilet paper hard to get to and would get with with water from sink - space was tight
Yudelka Fri, 19 April 2024
Good
Disliked: At checkout the elevator took a very long time and we had to walk down 26 flights.
Louis Fri, 19 April 2024
Good
Gus Fri, 19 April 2024
Poor
Indrajeet Thu, 18 April 2024
Superb