I love the hotel; it's got everything you could ask for.

Liked: Everything.
Disliked: Nothing is bad.

Staff goes above and beyond to make your stay enjoyable; super clean rooms; great rates.

Liked: Shuttle service; the clean rooms.
Disliked: Nothing bad.

Liked: Great room and accommodating staff!

When, not if, I return...

Liked: The staff was outstanding in both friendliness and efficiency. The best thing ever was your shuttle service. We had dinner at, The Place, recommended in your brochure. Craig, our driver, gave us some well narrated history of the area and its architecture.
Disliked: There was not one thing that we did not like about the hotel. It differentiated itself so well from big chain venues. Our sense was that its owners actually care about people. I say this because of such fair pricing that would make stays possible for those with family members hospitalized at Buffalo General and the Sick Children's Hospital across the street.

Exceptional

Liked: Clean , grab and go was more this just grab and go . Check in staff were very nice
Disliked: Check out staff were not nice on the morning of the 13th. Everything was perfect up until check out . They asked if we had valet I said yes .. I even joked if I didn’t get my car they’d have me for another night . They left us sitting in the lobby without getting my car until a member of my group asked how long does it take to get the car and then we realised the receptionist hadn’t requested my car for us .

As 3 star hotel it...

Liked: The hotel was very clean. Location was nice and convenient.
Disliked: Very good breakfast.

Exceptional

Liked: Good breakfast, good location
Disliked: No free parking, had to pay $9 per day to park in the garage across the street

Exceptional

Exceptional

Exceptional

Liked: Very clean. Great location. The staff was super friendly.

Great place to stay

Liked: Clean
Disliked: Nothing