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DoubleTree by Hilton Winston Salem eeee - (855) 261-9021
DoubleTree by Hilton Winston Salem, 5790 University Parkway, Winston Salem, NC -(855) 261-9021
Area: North Winston Salem
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BOOK ONLINE OR CALL - (855) 261-9021
3.9
HOTEL RATING: 
GOOD
3.9 out of 5 (587 Ratings)
5.8 miles from Winston Salem centre
BOOK ONLINE OR CALL - (855) 261-9021
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Hotel Description
Located off Highway 52 this hotel is 12 minutes' drive from Wake Forest University and 15 minutes' drive from Interstate 40. Features include a patio and rooms with cable TV and free WiFi access. Video games and an in-room coffee maker are available in every room at University Hotel and Conference Center Winston Salem. The warm-colored rooms also include a work desk and an alarm-clock radio. A business center is on site for guests' convenience at University Hotel and Conference Center. Dixie Classic Fairgrounds and Benton Convention Center are within 13 minutes' drive of the hotel. Hanes Mall and the historic Old Salem are each 12 minutes' drive away. Wineries are within 30 minutes' drive.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
u
Swimming Pool
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Parking
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Parking
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Dry cleaning
` Internet services
` BBQ facilities
` Non-smoking throughout
` ATM/cash machine on site
` Breakfast in the room
` Ironing service
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Allergy-free room
` Special diet menus (on request)
` Shared kitchen
` Shared lounge/TV area
` Wheelchair accessible
` Accessible parking
` Designated Smoking Area
` Facilities for Disabled Guests
` Family Rooms
` Non-smoking Rooms
` Picnic Area
` Daily Housekeeping
` WiFi available in all areas
` Business centre
` Fitness centre
` Free WiFi
` Lift
` Kid meals
` Kid-friendly buffet
` Wine/champagne
` Fruits
` Outdoor furniture
` Fitness
` Sun loungers or beach chairs
` Sun umbrellas
` Key card access
` Smoke alarms
` CCTV in common areas
` Fire extinguishers
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Contactless check-in/check-out
` Cashless payment available
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Guest accommodation sealed after cleaning
` Physical distancing in dining areas
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Breakfast takeaway containers
` Delivered food is securely covered
` Thermometers for guests provided by property
` Face masks for guests available
` Minimarket on site
` Parking on site

DoubleTree by Hilton Winston Salem Guest Reviews

Overall Average Score: 
Good (3.9 out of 5)

Write a review

3.5

Good - 3.5 out of 5

Alijah Thu, 14 March 2024

Good

Disliked: Saying that it is free breakfast but whole time it’s really not .

5

Exceptional - 5.0 out of 5

Shunta Thu, 7 March 2024

Simply great!!!

Liked: The excellent customer service that was provided by Adele the manager on duty.
Disliked: Every thing was great!

3.5

Good - 3.5 out of 5

Shaneka Wed, 6 March 2024

Good

Liked: Hey it’s well I didn’t getting too eat the breakfast cause for one thing I breakfast was over with
Disliked: The weight room and the bar was nice

4.5

Wonderful - 4.5 out of 5

Shaneka Sun, 3 March 2024

Superb

Liked: Hey well I didn’t getting no breakfast

4.5

Wonderful - 4.5 out of 5

Qudadah Thu, 15 February 2024

Overall, we do love this...

Liked: Clean & comfortable as usually.Upon arrival it smells amazing. Customer Service 100%Beautiful Decor.
Disliked: I was there in December 2023. I was sad to hear they took the microwaves out of the rooms. I was informed they were only in the suites. Also, a worker walked into my friend’s room. Unluckily, she had the latch on the door. He apologized, and said he was there to fix the TV. However, the tv was fine and she didn’t call downstairs to complain about the tv. (So that was questionable behavior)

5

Exceptional - 5.0 out of 5

Sandra Fri, 2 February 2024

Exceptional

2

Disappointing - 2.0 out of 5

Miriam Thu, 11 January 2024

None

Liked: The room and location
Disliked: The staff, front receptionist had an issue with me in reference to the $200 deposits when last time I stayed there I only paid $50 and that was 2 weeks prior to this visit and before that I’ve always paid $50. I don’t think I’ll be going back if this will be an issue.

2.5

Fair - 2.5 out of 5

Brenda Tue, 2 January 2024

Not a great experience.

Liked: The location was great, right off the highway . The room was spacious and comfortable.
Disliked: We chose this hotel over others even though it was more expensive because it has an onsite restaurant. The restaurant was closed all New Year’s eve and day so we still had to go and find dinner elsewhere.There was no hot water! And no one on staff but front desk lady who was apologetic but unable to fix the problem.

4

Very Good - 4.0 out of 5

Miriam Tue, 26 December 2023

Very good

Disliked: The staff

3.5

Good - 3.5 out of 5

Madison Thu, 7 December 2023

Good

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DoubleTree by Hilton Winston Salem 5790 University Parkway, Winston Salem, NC