DoubleTree by Hilton Jacksonville Riverfront Guest Reviews
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0.9 miles from Jacksonville centre |
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Terry, McDonough Mon, 17 October 2016
Overall stay was delightful. My husband and I were looking forward to some type of continental breakfast and was a little disappointed. We did love the mattress :) and the facility upgrades.
Liked: Updated facility.
Disliked: Bathroom shower design did not keep water from escaping the shower area - had a hard time keeping floor dry and free of water.
Susan, visiting Moran Theater Tue, 17 February 2015
My 7th floor room was very clean and comfortable. I was a little disappointed there was no refrigerator but maybe I didn't book the right room. As morning approached, I really could hear a lot of traffic noise and some construction. Overall, a pleasant experience, though.
Liked: Updated and very comfortable room.
Disliked: A good deal of traffic noise.
Sandra, Pensacola Tue, 4 March 2014
Board walk will be great when construction/repairs are completed. Location is a plus.
Liked: Love the view of river. Very nice staff. Water Taxi is great way to get across the river.
Disliked: None.
David Fri, 19 April 2024
Exceptional
Tiana Thu, 18 April 2024
Exceptional
Verified Hotel Guest Wed, 17 April 2024
Liked: the location is incredible as well as the pool. also loved that there was a balcony in each room
Disliked: it was quite dirty, room, hallways, elevators were especially disgusting. no microwave or fridge. pictures were misleading, room was very outdated. charging ports/plugs did not work. the whole place smelled like a dirty mop
Vincent Wed, 17 April 2024
fine, probably wouldn't stay here...
Liked: Location is great - easy to pull out and take a bridge across the river to downtown. Views of the river are really great. lobby seems fairly well kept.
Disliked: Parking for guests is confusing at best, with in/out payment systems seemingly not functioning and the staff unable to provide clarity on how it's meant to work. My room was really not clean. Carpets were stained and black with filth, bathroom wasn't well kept and seemed to have some water damage.
Verified Hotel Guest Tue, 16 April 2024
Liked: Hotel employee was amazing.
Mccall Tue, 16 April 2024
Exceptional
Ursula Mon, 15 April 2024
The location, view, riverwalk, pool...
Liked: The beds were comfortable. The front desk staff were very pleasant. View was phenomenal. We were surprised with a balcony which we enjoyed. The housekeeping/facilities staff were excellent.
Disliked: The bathroom was in tough shape. There was little room for toiletries. The wallpaper was stained. The paint was chipped. The fixtures were old.The bedroom carpet was badly stained. We had to have the room temperature adjusted, but someone arrived within minutes to address our situation. We were very grateful for that. However, when they removed the covering for the air conditioning unit, the floor below it had dust which I'd expect, but it also had pieces of trash.
Rockwell Fri, 12 April 2024
Exceptional
Nisha Thu, 11 April 2024
Exceptional
Brandie Wed, 10 April 2024
In the famous words of...
Liked: The breakfast was awful. Over priced and even 3 teenage boys would not finish a plate.
Disliked: The breakfast and being charged additional money after paying online..