Exceptional

Liked: The staff were very accommodating and helpful to ensure the best experience possible. Arthur was especially great, as well as the front desk staff. Lots of great pool staff consistently checking on us and bring us whatever we needed. It was our first visit and it was definitely worth it. So happy we chose this hotel. Pools and beach were amazing.
Disliked: The only negative thing was how much garbage guests left in the sand on the beach. I find that quite disgusting and disrespectful. Lots of cups, garbage and cigarettes just left in the sand. You would thing people would clean up after themselves instead of littering and letting plastic and garbage get into the ocean.

Exceptional

Cut my stay in half...

Liked: The violated our privacy by entering our room without permission, I wrote to the general manager Mr Dean Lane
Disliked: Front desk Staff it’s really bad

Passable

This guest did not leave comments about this hotel.

fantastic place, very kids friendly

Liked: fantastic location, fantastic facilities, great pools, amaising loby with music and great access to the beach.
Disliked: the next door room's balcony had access to our windows. so a total lack of privacy when next room guests were on balcony we had to close curtains not to be seen

Exceptional

Exceptional

Liked: ❤️
Disliked: ❤️❤️

I would not return

Liked: Grabbed a bite in the market and the breakfast sandwich was hard as a rock and beyond disgusting. Total waste of money.
Disliked: Prices on food and drinks were outlandish. $50 for two drinks is ridiculous. There were fights going on inside the hotel bar. I don’t think I would return. I also took the kids to the scavenger hunt at the kids club and they were like “oh i have no idea what’s on the schedule today”. I had to show them the schedule and they threw some coins around outside. It wasn’t a scavenger hunt at all and poorly organized.