Best Western Springfield West Inn Guest Reviews
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1.3 miles from West Springfield centre |
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Michael, Winthrop, visiting MGM Springfield Mon, 26 August 2019
Clean and efficient. It was nice and comfortable.
Disliked: Coffee.
Kathleen C, Winthrop, MA, visiting MassMutual Center Thu, 30 October 2014
A friend and I were attending the Gluten Free/Allergen Free Expo at the Mass Mutual Center and needed a place to stay for the night. We didn't need anything fancy or expensive, just a place to lay our heads. The Best Western was just what we needed. It was close to local restaurants, and shopping. It was easy to get to, and the rooms were clean. If I ever find the need to stay in Springfield again, I would definitely give them a call.
Liked: Clean; the staff we encountered were very nice and very helpful.
Disliked: I wish there were an indoor pool :(
Ellis Sun, 24 March 2024
Could be nicer
Liked: Staff
Disliked: Needs to be updated. Beds uncomfortable.
Suhey Fri, 22 March 2024
Superb
Julia Fri, 22 March 2024
Very good
Renee Tue, 19 March 2024
Very poor
Liked: It's was not clean ,an had a mildew smell. I really couldn't get comfortable because I kept thinking it was not clean enough. but the staff was very kind
Disliked: Wasn't very clean
Aida Fri, 8 March 2024
Superb
Aida Fri, 8 March 2024
Superb
Samantha Thu, 7 March 2024
Exceptional
Liked: Affordable, safe, and comfortable
Disliked: The room could have been cleaned a tiny bit better before first arriving but nothing major. Breakfast could use some flavor but it's a simple breakfast to begin with.
Mamabear76 Mon, 4 March 2024
Bad
Annetta Fri, 1 March 2024
Good
Carene Sun, 25 February 2024
Mediocre
Liked: It’s good for a last minute place to crash but smells bad throughout the whole hotel
Disliked: The smell is crazy