Days Inn by Wyndham West Des Moines Guest Reviews
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0.8 miles from West Des Moines centre |
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Shannon, West Des Moines Sun, 23 January 2011
This hotel was great value! Very close to Val-Air ballroom, and it has been renovated. I noticed at first that there are outdoor entries to the rooms, which would usually be a turn-off for me, but the hotel has obviously been renovated, has a nice pool area and was clean. We had an excellent meal at the BBQ place next door. We will definitely stay again.
Liked: Great restaurant next door
Waynette Fri, 22 March 2024
I would stay again, just...
Liked: It was pretty quiet this vist.
Disliked: Mold on the bathtub/shower I am allergic to so I couldn't use the shower at all. Garbage can had garbage in it from previous guest or employees.
Randi Mon, 18 March 2024
Very poor
Fazal Sun, 17 March 2024
Pleasant
Ducker Wed, 13 March 2024
Passable
Derick Thu, 7 March 2024
Very poor
Liked: It was cheap
Disliked: There was no TV remote in the room and then when I left, they charged my credit card for a TV remote. I attempted to resolve this multiple times and they refused to remove the charge from my card.
Hollenbach Thu, 7 March 2024
Very good
Mccray Tue, 5 March 2024
Superb
Hughes Fri, 1 March 2024
Horrible, horrible, and horrible!
Liked: I absolutely can’t find one thing I liked about it.
Disliked: The minute I pulled into the driveway. I knew I made a mistake by booking it. It was rundown, old, and not maintained. Cigarette butts all around and trash everywhere. The lobby chairs were dingy and stained. The pictures online have to be when they first opened. It is not that clean. The carpet is ripping. The check-in was extremely long because they require your ID. I understand that part. However, I did not appreciate that they photocopied it. I have never stayed anywhere where that was required. Then, you fill out a bunch of paperwork. The staff was hard to understand and we're not friendly at all. The door to my room looked like it was beat up. A lamp shade was broken. The dresser with the TV on it had a missing drawer and was beat up. The bathtub was dingy and stained. There was only one bath towel, wash cloth, and hand towel. No cups or fridge. The room felt damp and had a bad smell. The carpet had stains. The comforter had a cigarette burn. When I pulled back the sheets, I found what appeared to be facial hair or a pubic hair. I was so disgusted. I asked for all new bedding. The breakfast was poor. The sausage did not look edible. And there wasn't much to choose from. Toast and cereal were about it. I do not recommend it, not even in a desperate situation. I would sleep in my car.
Stoney Fri, 23 February 2024
No refund refund needed
Liked: Attempted to refund because customer service was piss poor rude and i was hung up on multiple times and still no refund 48 hours later
Disliked: Customer service person answering phones person at front desk
Jody Mon, 19 February 2024
I will be going back
Liked: Had a very nice stay